Remote Logistics & Fulfillment Lead

Tidal; Bogotá; Presencial; COP 89.362.928 - 107.235.514; Jornada completa

Descripción de la vacante

Tidal is hiring a Logistics Manager for a growing home and lifestyle brand on a remote, independent-contractor basis. You will manage US fulfillment, international shipments, inventory planning, returns, and logistics costs across manufacturers, warehouses, carriers, and 3PL partners.

Your first priorities are reducing overstock/understock and identifying bottlenecks. The role emphasizes proactive problem solving and cost analysis, with collaboration across internal teams and external partners

Formación

• Experience managing international logistics and US fulfillment for ecommerce.
• Ability to coordinate shipments across multiple warehouses and 3PL partners.
• Proven track record in reducing stock imbalances and logistics costs.
• Familiarity with EXW, FOB, DDP, FCL, LCL terms and import documentation.

Responsabilidades

• Manage multiple shipments from different manufacturers to different warehouses while maintaining accurate documentation and timelines.
• Oversee US fulfillment for parcel, oversized parcel, and residential deliveries across multiple warehouses and 3PL partners.
• Coordinate FCL and LCL shipments under EXW, FOB, and DDP shipping terms.
• Work with manufacturers, freight forwarders, customs brokers, carriers, ports, warehouses, and internal teams.
• Prepare, review, and maintain commercial invoices, packing lists, bills of lading, HTS/HS codes, and customs documentation.
• Coordinate customs duties, port-to-warehouse delivery, container planning, inbound appointments, and shipment tracking.
• Manage returns, damaged or lost shipments, replacements, carrier claims, and related inventory adjustments.
• Analyze stock levels, forecasts, reorder points, inbound quantities, and warehouse allocation to reduce overstock and understock.
• Analyze inbound freight, storage, fulfillment, delivery, returns, and other logistics costs to identify problems and savings opportunities.
• Investigate bottlenecks, raise risks early, and independently recommend practical operational improvements.
• Collaborative, accountable, and comfortable working in a team that maintains high standards without micromanagement.

Conocimientos

Highly organized

Analytical mindset

Problem solving

Strong communication

Herramientas

Shopify

Excel and Google Sheets

WMS/3PL platforms

Carrier/shipment tracking portals

Freight documentation systems

Google Workspace

AI reporting tools

Descripción del empleo

Tidal is hiring a Logistics Manager for a growing home and lifestyle brand on a remote, independent-contractor basis. You will manage US fulfillment, international shipments, inventory planning, returns, and logistics costs across manufacturers, warehouses, carriers, and 3PL partners.

Your first priorities are reducing overstock/understock and identifying bottlenecks. The role emphasizes proactive problem solving and cost analysis, with collaboration across internal teams and external partners