Remote Guest Relations & Booking Manager

Huzzle.com; Colombia; A distancia; COP 113.357.264 - 188.928.774; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Remote: Work from anywhere

Career Growth opportunities

Peer Community connection

Ongoing Support from Huzzle

Tailored Compensation options

Descripción de la vacante

Huzzle.com is seeking a Guest Relations & Bookings Manager in Colombia. This fully remote role requires ownership of the guest journey, from inquiries to check-ins. Ideal candidates will have 2+ years in hospitality, strong experience with booking management, and excellent communication skills. You will manage multiple booking channels, resolve guest issues, and coordinate with various teams. Join Huzzle and work with high-performing professionals in a dynamic environment.

Formación

• 2+ years of experience in hospitality, guest relations, or booking management.
• Proven experience managing both hotels/B&Bs and short-term rental properties.
• Strong understanding of OTAs including Airbnb, Booking.com, and Expedia Group.

Responsabilidades

• Serve as the primary point of contact for guests during their stay.
• Manage reservations, calendar availability, and rate synchronization.
• Handle guest complaints and urgent issues efficiently.

Conocimientos

Guest relations management

Booking management

Communication skills

OtA dispute resolution

Organizational skills

Herramientas

Guesty

Uplisting

SiteMinder

PriceLabs

Beyond Pricing

Descripción del empleo

Huzzle.com is seeking a Guest Relations & Bookings Manager in Colombia. This fully remote role requires ownership of the guest journey, from inquiries to check-ins. Ideal candidates will have 2+ years in hospitality, strong experience with booking management, and excellent communication skills. You will manage multiple booking channels, resolve guest issues, and coordinate with various teams. Join Huzzle and work with high-performing professionals in a dynamic environment.