Remote Freight Ops & Lane Growth Specialist

Formulated Automation; Medellín; Hybrid; COP 146,693,000 - 234,708,000; Full time

Job summary

Formulated Automation is seeking a Freight Operations & Sales Specialist to manage shipments from pickup to delivery while driving outbound sales and lane development for US clients in a hybrid setup with EST overlap.

You will build and nurture shipper relationships, execute proactive outreach, coordinate box truck and truckload movements, optimize backhaul utilization, and maintain CRM/TMS records; report directly to the Operations Lead.

Qualifications

• 2+ years of U.S. freight brokerage, 3PL, or trucking operations experience.
• Proven outbound sales, cold calling, and building new freight lanes.
• Experience coordinating box truck or truckload shipments and daily ops issues.
• Advanced English with strong communication for U.S. client interaction.
• Track record of achieving targets like backhaul utilization and weekly volume.
• Ability to report to leadership and work independently in a fast-paced environment.

Responsibilities

• Sales & Lane Development (75% focus): outbound calling and lead generation to build shipper relationships and lanes.
• Inbound & Client Engagement (25% focus): respond to inquiries and manage ongoing communications.
• Volume & Capacity Growth: drive carrier growth to target weekly volume across carriers.
• Backhaul Optimization: focus on securing return loads to exceed 90% backhaul fill.
• Operations & Execution: coordinate daily freight progress with drivers and U.S. clients; resolve issues.
• Documentation & Systems: prepare rate confirmations, BOLs, PODs; maintain CRM/TMS records.

Skills

US freight operations

Outbound sales

Cold calling

Account management

English proficiency

Tools

GoHighLevel

LoadStop

Macropoint

Trucker Tools

Job description

Formulated Automation is seeking a Freight Operations & Sales Specialist to manage shipments from pickup to delivery while driving outbound sales and lane development for US clients in a hybrid setup with EST overlap.

You will build and nurture shipper relationships, execute proactive outreach, coordinate box truck and truckload movements, optimize backhaul utilization, and maintain CRM/TMS records; report directly to the Operations Lead.