Enterprise AI Deployment Strategist (Remote)

ElevenLabs; Bogotá ciudad; Híbrido; COP 297.777.000 - 496.294.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning & development stipend

Annual social travel stipend

Annual company offsite

Monthly co-working stipend

Descripción de la vacante

ElevenLabs is hiring a Deployment Strategist to partner with enterprise customers and drive transformation using ElevenAgents. You will own end-to-end deals, deeply understand customer workflows, and collaborate with frontend, backend, and GTM teams to deliver measurable business impact.

The role is remote-first, based in Colombia, with regular travel to onsite customer engagements. Fluency in English and Spanish is required, and the team values hands-on problem solving and cross-functional

Formación

• 3+ years of experience working with customers in a technical capacity.
• Experience in product development, delivery, and change management.
• Commercial instinct: comfortable with deal conversations in enterprise sales cycles.
• Proficiency in Python and API integration to prototype and demo with engineering.
• Excellent communication and problem-solving skills; able to simplify complex concepts.
• Track record of ownership on complex, ambiguous projects delivering results.
• Adaptability to various customer environments, industries and use cases.
• Technical familiarity with LLM tooling and AI agent frameworks.
• Ability to map enterprise use cases and workflows to AI systems.

Responsabilidades

• Meet with strategic customers to understand AI transformation goals and pain points in workflows powered by AI agents.
• Own flagship deals end-to-end: identify use cases, structure terms, and drive closure.
• Embed with strategic customers, spend time onsite, and own delivery outcomes as part of their team.
• Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement.
• Guide customers on best practices for deploying our products to maximize adoption and impact.
• Scope new industries and expand AI solutions across sectors globally.
• Present results and future work proposals to technical teams and executives.
• Collaborate with Research to feed insights back into the platform and roadmap.
• Build and deliver demos of ElevenAgents to new and existing customers.
• Work daily with customers' engineering and executive teams to reach production and measurable outcomes.

Conocimientos

Enterprise customer experience

Python basics

Communication skills

Problem solving

Herramientas

Python

API integration

Descripción del empleo

ElevenLabs is hiring a Deployment Strategist to partner with enterprise customers and drive transformation using ElevenAgents. You will own end-to-end deals, deeply understand customer workflows, and collaborate with frontend, backend, and GTM teams to deliver measurable business impact.

The role is remote-first, based in Colombia, with regular travel to onsite customer engagements. Fluency in English and Spanish is required, and the team values hands-on problem solving and cross-functional