Remote Client Success & Sales Specialist

INGEPSY; Sur; A distancia; COP 12.000.000 - 18.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

Flexible schedule

Descripción de la vacante

INGEPSY is seeking a Remote Customer Service Representative to be the primary contact for clients, delivering professional service and building lasting relationships from home. You will support insurance sales, benefits administration, and general account questions while driving client engagement and satisfaction.

The role emphasizes outbound outreach, data analysis, and cross-functional collaboration with marketing to optimize service delivery in a remote setting.

Formación

• Experience in outside/retail sales or telemarketing with customer focus.
• Excellent communication and negotiation across languages.
• Familiarity with sales administration and data analysis.

Responsabilidades

• Act as the main liaison for clients via multiple channels.
• Handle inquiries related to insurance sales, benefits, and accounts.
• Conduct outbound telemarketing to promote services and identify sales opportunities.
• Negotiate terms with clients within company policies.
• Support sales admin tasks like doc processing and records updates.
• Analyze client data to improve service delivery and identify tailored solutions.
• Collaborate with marketing to boost client engagement.

Descripción del empleo

INGEPSY is seeking a Remote Customer Service Representative to be the primary contact for clients, delivering professional service and building lasting relationships from home. You will support insurance sales, benefits administration, and general account questions while driving client engagement and satisfaction.

The role emphasizes outbound outreach, data analysis, and cross-functional collaboration with marketing to optimize service delivery in a remote setting.