Remote Client Services Associate - Project Manager

Cadence; Colombia; A distancia; COP 103.577.000 - 168.312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote role

Paid time off

Health insurance

Annual development allowance

Descripción de la vacante

Cadence is a remote-first language services firm providing interpretation and market research support to due diligence clients worldwide. We are seeking an Associate on our Client Service team to manage interpretation projects, coordinate with linguists, and communicate with clients to ensure on-time delivery.

You will oversee scoping, matchmaking, and execution across APAC, AMER, or EMEA time zones, with flexible hours and weekend/overnight shifts as needed.

Formación

• Bachelor’s degree in a related field is required.
• Fluency in English; additional language a bonus.
• Experience with Salesforce or similar CRM systems.
• Excellent written and verbal communication and client service skills.
• Strong organizational and multitasking abilities.
• Ability to work under pressure in a fast-paced environment.
• Entry-level to intermediate candidates welcome to apply.

Responsabilidades

• Project management, client communication, and recruitment of language professionals.
• Scope projects with clients via email, phone, or messaging apps.
• Match linguists to client needs and ensure profitability and satisfaction.
• Coordinate expectations between clients and linguists and oversee project execution.
• Interact with clients after projects to confirm satisfaction.

Conocimientos

Fluency in English

Salesforce experience

Excellent communication

Organizational skills

Multitasking

Teamwork

Deadline driven

Educación

Bachelor’s degree in a related field

Herramientas

Salesforce CRM

Descripción del empleo

Cadence is a remote-first language services firm providing interpretation and market research support to due diligence clients worldwide. We are seeking an Associate on our Client Service team to manage interpretation projects, coordinate with linguists, and communicate with clients to ensure on-time delivery.

You will oversee scoping, matchmaking, and execution across APAC, AMER, or EMEA time zones, with flexible hours and weekend/overnight shifts as needed.