Remote Cisco Collaboration Engineer (LATAM) - CUCM & WebEx

Soutec US; Colombia; Remote; COP 154,786,781 - 232,180,171; Full time

Job summary

A technology solutions firm is seeking an experienced Cisco Collaboration Engineer to join their remote team. The ideal candidate should have over 4 years of experience with Cisco solutions and strong skills in VoIP. This full-time role involves installation and support of various Cisco Collaboration tools. The perfect candidate will be adaptable, have a strong analytical mindset, and excellent teamwork skills.

Qualifications

• 4+ years of experience in Cisco Collaboration support or implementation.
• Hands-on experience with CUCM, Unity Connection, Expressway, WebEx, and UCCX.
• Knowledge of SIP, H.323, MGCP, SCCP, and QoS.

Responsibilities

• Install, configure, and support Cisco Unified Communications and Collaboration solutions.
• Manage and troubleshoot CUCM, Unity Connection, Expressway, WebEx, and Contact Center Express.
• Implement and maintain security protocols (TLS, certificates, SSO, Toll Fraud prevention).

Skills

VoIP

SIP

H.323

MGCP

SCCP

Education

Bachelor’s degree in Telecommunications, Electronics

Tools

Cisco Unified Communications Manager (CUCM)

Unity Connection

Expressway

WebEx

UCCX

Job description

A technology solutions firm is seeking an experienced Cisco Collaboration Engineer to join their remote team. The ideal candidate should have over 4 years of experience with Cisco solutions and strong skills in VoIP. This full-time role involves installation and support of various Cisco Collaboration tools. The perfect candidate will be adaptable, have a strong analytical mindset, and excellent teamwork skills.