Remote Cardiology Care Navigator

Seamless Assist; Bogotá ciudad; A distancia; COP 21.449.000 - 25.739.000; Jornada completa

Descripción de la vacante

Seamless Assist seeks a Cardiology Patient Navigator to support a U.S.-based cardiology team in scheduling, communication, and care coordination. The role emphasizes clinical documentation and high-volume remote patient management.

Ideal candidates have a clinical background and telehealth experience, with strong English and Spanish proficiency, and the ability to work U.S. CST hours in a remote setting.

Formación

• Clinical healthcare background: CNA, MA, RN, or equivalent credential.
• 3+ years of healthcare, telehealth, or medical office settings.
• B2+ English and B2+ Spanish; bilingual required.
• Experience using EMR/EHR systems.
• Strong patient-centered communication.
• Ability to work U.S. business hours (CT).

Responsabilidades

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems.
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps.
• Support patients navigating cardiology care pathways, including CHF management protocols.
• Track testing schedules, follow-up appointments, and remote patient monitoring workflows.
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients.
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing).
• Maintain accurate and timely clinical documentation in EMR/EHR systems.
• Ensure all patient interactions and records meet HIPAA compliance standards.
• Support billing documentation and insurance coordination as needed.

Conocimientos

Clinical background

3+ years experience

Telehealth experience

Care coordination

Bilingual EN/ES

EMR/EHR systems

US hours CT

Excellent communication

Educación

Clinical credential (CNA/MA/RN)

Herramientas

EMR/EHR systems

Remote patient monitoring

Descripción del empleo

Seamless Assist seeks a Cardiology Patient Navigator to support a U.S.-based cardiology team in scheduling, communication, and care coordination. The role emphasizes clinical documentation and high-volume remote patient management.

Ideal candidates have a clinical background and telehealth experience, with strong English and Spanish proficiency, and the ability to work U.S. CST hours in a remote setting.