Remote Bilingual Patient Sales Specialist

Pearl; Bogotá; Remote; COP 143,225,000 - 238,709,000; Full time

Benefits offered by this job

Fully remote

Team incentives

Generous PTO

Health coverage

Mentorship

Learning & development

Global networking

Job summary

Pearl, a premium healthcare and wellness company, is hiring a Bilingual Patient Sales & Consultation Specialist to own the full remote patient journey and convert inbound inquiries into booked consultations and procedures. The role manages inbound leads, educates prospective patients on services, and runs structured follow-ups across warm and cold leads, maintaining a clean CRM pipeline.

Success is higher conversion, a consistently qualified pipeline, and a remote sales process refined as

Qualifications

• 3+ years of consultative or high-touch sales with full lead-to-close ownership.
• Hands-on CRM experience (HubSpot, Salesforce, GoHighLevel, or Podium).
• Proven track record converting inbound leads into booked appointments or sales.
• Ability to translate technical or medical information into clear messaging.
• Experience executing structured follow-up for warm and cold leads.
• C2 English and C1+ Spanish for bilingual client communication.

Responsibilities

• Manage inbound patient inquiries and move them through the full funnel.
• Educate prospects on services and medical procedures offered.
• Execute structured follow-ups across warm and cold leads to nurture conversions.
• Maintain a clean CRM pipeline and accurate activity reporting.
• Collaborate with teams to refine the remote sales process as systems evolve.

Skills

Consultative sales

CRM management

Lead conversion

Bilingual EN/ES

Medical messaging

Follow-up sequences

Tools

HubSpot

Salesforce

GoHighLevel

Podium

Job description

Work From Anywhere in LATAM

Work Schedule: EST | 9:00 AM – 5:00 PM minimum overlap required (extended hours welcomed)

A premium healthcare and wellness company is hiring a Bilingual Patient Sales & Consultation Specialist to own the full remote patient journey and convert inbound inquiries into booked consultations and procedures.

The business operates a membership-based concierge clinic serving high-net-worth individuals and is in a major growth phase spanning brand repositioning, operational expansion, and systems modernization. Its clientele expects discretion, sophistication, and a high-touch service experience at every interaction.

Day-to-day, this role manages inbound leads, educates prospective patients on services, runs structured follow-ups across warm and cold leads, and maintains a clean CRM pipeline. Success means higher conversion rates, a consistently qualified pipeline, and a remote sales process refined as systems are still being built out.

Requirements

Must-Have

• 3+ years of consultative or high-touch/service-based sales experience with ownership of the full lead-to-close cycle
• Hands-on experience managing a sales pipeline in a CRM platform (HubSpot, Salesforce, GoHighLevel, or Podium)
• Demonstrated record of converting inbound leads into booked appointments, consultations, or sales
• Experience translating complex, technical, or medical information into clear, persuasive messaging for prospective customers
• Experience executing structured follow-up sequences for warm and cold leads
• C2 English and C1+ Spanish (CEFR) for bilingual, client-facing patient communication

Nice-to-Have

• Experience in healthcare, aesthetics, wellness, or patient-facing sales
• Background in luxury hospitality or premium client services
• Familiarity with EMR systems (Athena Health, eClinicalWorks) or healthcare workflows
• Exposure to high-growth startups or rapidly scaling environments

Benefits

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Topgrading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding