Remote Atlassian Solution Engineer (Jira/Confluence)

Hyland; Colombia; Remote; COP 194,194,000 - 323,656,000; Full time

Job summary

Hyland is seeking a Solution Engineer (Atlassian) to translate business requirements into scalable technical solutions. You will design, implement, and test solutions while guiding stakeholders through migration and training.

Strong analysis and debugging skills are essential for delivering impact across enterprise environments. Remote-friendly role in Colombia or Brazil, focusing on Jira/Confluence and robust documentation to support ongoing operations.

Qualifications

• Experience configuring and implementing technical solutions.
• Strong business analysis skills, including documenting functional requirements.
• Demonstrated problem‑solving and analytical abilities.

Responsibilities

• Design, prototype, and build business solutions following best practices to meet stakeholder needs.
• Perform business analysis to gather information about business processes and customer needs from key stakeholders.
• Test business solutions to ensure performance is as designed and resolve any identified issues.
• Develop and support migration plans for business solutions across environments, guiding stakeholders throughout the process.
• Document solutions and compose training materials; conduct training sessions for end users and transition key information to the support team.
• Identify enhancements and process improvements to evolve product and solution functionality.

Skills

SQL Server

C#

Apex

Python

Business analysis

Problem solving

Tools

Jira

Confluence

Job description

Hyland is seeking a Solution Engineer (Atlassian) to translate business requirements into scalable technical solutions. You will design, implement, and test solutions while guiding stakeholders through migration and training.

Strong analysis and debugging skills are essential for delivering impact across enterprise environments. Remote-friendly role in Colombia or Brazil, focusing on Jira/Confluence and robust documentation to support ongoing operations.