Remote Jira Administrator: Streamline Access & Collaboration

BairesDev; Colombia; A distancia; COP 218.688.000 - 343.653.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work

Excellent compensation

Flexible hours

Paid parental leaves

Multicultural work environment

Descripción de la vacante

A leading technology firm is seeking a Jira Administrator to provide support and services for Jira and Confluence. Responsibilities include assisting end users with requests, implementing solutions, and improving processes. Candidates should have over 3 years of experience in Jira administration and a good command of English. The role offers 100% remote work, excellent compensation, and opportunities for personal development in a diverse environment.

Formación

• 3+ years of experience administering Jira or in related positions.
• 1+ year of customer-facing experience.
• Good level of English.

Responsabilidades

• Help end users with the different requests they submit.
• Listen and understand users' pain points regarding the usage of the tools.
• Implement solutions in the tools, following best practices.

Conocimientos

Jira administration

User support

Problem-solving

Process improvement

Communication

Descripción del empleo

A leading technology firm is seeking a Jira Administrator to provide support and services for Jira and Confluence. Responsibilities include assisting end users with requests, implementing solutions, and improving processes. Candidates should have over 3 years of experience in Jira administration and a good command of English. The role offers 100% remote work, excellent compensation, and opportunities for personal development in a diverse environment.