Remote AI-Savvy SaaS Support Engineer

Obsidian; Bogotá; Presencial; COP 142.734.798 - 249.785.897; Jornada completa

Descripción de la vacante

Mercor is seeking a talented individual to join their Talent Success team. This remote role involves debugging web applications and investigating issues reported by users to ensure a delightful experience on the platform.

The ideal candidate will possess strong technical skills, particularly in web applications and AI systems, and must have exceptional communication skills. Applicants should be able to thrive in a fast-paced environment, maintaining a professional yet friendly demeanor.

Formación

• Ability to debug web applications, ideally with a technical background or startup experience.
• Comfortable with AI systems and understanding of modern AI APIs.
• Experience exploring AI tool behaviors.

Responsabilidades

• Investigate talent-reported issues and reproduce bugs.
• Communicate with precision and professionalism.
• Create documentation to improve issue resolution.

Conocimientos

Debug web applications

Experience with web applications (React, Node, Flask)

AI systems familiarity

Understanding AI outputs and failure modes

Educación

Degree in Computer Science or related field

Descripción del empleo

Mercor is seeking a talented individual to join their Talent Success team. This remote role involves debugging web applications and investigating issues reported by users to ensure a delightful experience on the platform.

The ideal candidate will possess strong technical skills, particularly in web applications and AI systems, and must have exceptional communication skills. Applicants should be able to thrive in a fast-paced environment, maintaining a professional yet friendly demeanor.