Relocation & Employee Experience Specialist Junior+

Plata Card; Colombia; Híbrido; COP 44.640.000 - 78.120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Flexible work from office

Healthcare coverage

Education budget

Wellness budget

Vacation policy

Descripción de la vacante

Plata Card in Colombia is seeking a Relocation & Employee Experience Specialist to join our People Partnership Team. You will guide employees and families through relocation, onboarding, and cultural integration, ensuring a smooth, welcoming experience in our Colombian hub.

You’ll coordinate documentation, visas, travel, and community-building activities, collaborating with internal teams and external partners to continuously improve relocation and employee experience.

Formación

• Experience in HR, relocation, or people operations.
• Strong organizational and detail orientation.
• Excellent communication and service mindset.
• Ability to handle multiple requests across cultures.

Responsabilidades

• Support employees during relocation including docs, visas, travel.
• Plan onboarding and welcome sessions for newcomers in Colombia.
• Coordinate relocation, travel, and arrival experiences.
• Maintain relocation guides and checklists.
• Organize community activities to connect international and local staff.
• Collaborate with internal teams and vendors to resolve requests.

Conocimientos

Relocation coordination

HR operations

Communication

Cross-cultural teamwork

English (B1+)

Russian language

Descripción del empleo

We are looking for a Relocation & Employee Experience Specialist to join our People Partnership Team — a role focused on supporting employees throughout their relocation journey and creating a smooth and welcoming experience in our Colombian hub.

You will help employees and their families navigate relocation, support newcomers during their first months, and organize initiatives that help build a strong and connected local community.

Challenges that await you:

• Support employees throughout the end-to-end relocation process, including documentation, visas, travel, and other relocation-related steps
• Support employees and their families with practical relocation matters and help them settle into life in Colombia
• Coordinate relocation travel arrangements and ensure a smooth arrival experience
• Maintain and regularly update relocation guides, checklists, and other supporting materials
• Coordinate welcome sessions and onboarding activities for newcomers during their first days
• Organize the buddy program and pair newcomers with colleagues who can support them during their first weeks
• Conduct regular check-ins with relocated employees to gather feedback, identify gaps, and continuously improve the relocation and onboarding experience
• Organize social and community activities, including dinners, sports, hikes, day trips, and cultural events, to strengthen connections between international and Colombian employees
• Collaborate with internal teams and external providers to resolve relocation and employee experience–related requests

What makes you a great fit:

• Experience in HR, Relocation, People Operations, Community Management, Event Coordination, or another people-facing operational role
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills with a service-oriented mindset
• Ability to coordinate multiple requests and processes simultaneously
• Proactive and hands-on approach with the ability to independently solve day-to-day issues
• Comfortable working with people from different cultures and backgrounds
• Ability to work in a fast-paced and changing environment
• B1 or higher English level for effective communication with an international team, and Russian language proficiency (spoken and written) for communication with Russian-speaking colleagues

Your bonus skills:

• Previous experience supporting employee relocation or immigration processes
• Experience organizing internal events or community initiatives
• Experience working in an international or fast-growing company
• Experience coordinating external vendors and service providers

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to Colombia with assistance for the employee and their family
• Flexible work from one of our office
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 days of annual leave and paid sick leave