People Experience Manager

DocPlanner; Bogotá ciudad; Presencial; COP 90.000.000 - 130.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare insurance

Wellness programs

Paid time off

Local perks in Colombia

Descripción de la vacante

Docplanner is seeking a People Experience Manager to lead HR in Colombia, based in Bogotá. You will shape how we support people and leaders, combining HR expertise with a hands-on approach to build processes, coach leaders, and develop teams as we scale.

You will drive hiring, standardize policies, partner with leaders, and enhance the employee experience while managing labor relations and growth challenges.

Formación

• 6+ years of HR experience, including at least 3 years in a senior HR role.
• Track record of building and improving HR processes and supporting growth.
• Fluent in English, both written and spoken.

Responsabilidades

• Drive hiring plans and country headcount with proactivity and quality.
• Build and standardize HR policies and processes aligned with PX framework.
• Partner with Colombia leadership to coach leaders and advise on people topics.
• Improve employee experience and address turnover challenges.
• Support organizational growth and team effectiveness.
• Navigate labor relations with Legal and external partners.
• Build and grow a high-performing local PX team.

Conocimientos

HR experience

English fluency

People coaching

Process improvement

Educación

Bachelor's degree in Business Management / Industrial Engineering / Psychology / Law

Descripción del empleo

Company Description

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.

Learn more about our products here: pro.doctoralia.es

Why join us?

Real impact – We help doctors help patients. Your work truly makes a difference.

At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.

Shape the future, sustain growth – Make a difference now and build for long-term success.

Job Description

As we’ve grown from a startup into a global company, our teams and challenges have grown with us. We’re now looking for a People Experience Manager to join our team in Colombia.

This is a newly created role, so you’ll have a real opportunity to shape how we support our people and leaders as the Colombia business continues to grow. We’re looking for someone who can combine strong HR expertise with a hands‑on approach, someone who enjoys building processes, coaching leaders, developing teams, and tackling people challenges along the way.

How will you make an impact?

• Drive our hiring plans: Make sure we execute the country Headcount Plan proactively and on time, balancing speed, quality, and a great candidate experience.

• Build strong people foundations: Implement and standardize HR policies and processes that support our growth strategy and are aligned with our global PX framework, including talent acquisition, performance management, and talent development.

• Partner with leaders: Work closely with the Colombia leadership team, coaching them and providing practical, expert advice on people-related topics.

• Improve the employee experience: Develop initiatives across the employee lifecycle that help us retain and engage our people and address key turnover challenges.

• Support organizational growth: Act as a strategic partner on organizational development, team effectiveness, and employee engagement.

• Navigate employee relations: Manage labor‑related matters together with our Legal team and external partners, ensuring we stay compliant while finding practical solutions.

• Build the local PX team: Develop and grow a high‑performing People Experience team that can scale alongside the business.

Qualifications

What will help you thrive?

• Bachelor’s degree in Business Management, Industrial Engineering, Psychology, Law, or a related field.

• You bring 6+ years of HR experience, including at least 3 years in a senior HR role, ideally in a fast‑growing or scaling environment.

• You have a track record of building and improving HR processes, tackling recruitment and retention challenges, and supporting teams through periods of growth and change.

• You’re fluent in English, both written and spoken.

• You’re hands‑on, proactive, and results‑oriented, and you enjoy rolling up your sleeves and getting things done.

The position will be based in Bogotá, Colombia.

What to Expect from Our Hiring Process

We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):

• Intro Chat – A first call with our Global Head of People Experience to explore mutual fit around relevant skills, value alignment, and motivation.

• TestGorilla – (SHL numerical reasoning assessment).

• Peer Interview with a Senior Leader from the People Experience team.

• Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with Rafael Montoya-Robledo, Colombia's Country Manager and your potential manager in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too.

• Business Case – A take‑home exercise incl. a few days' preparation time, designed to understand how you approach real‑life problems. You’ll then walk us through your approach in a collaborative discussion with Rafael and Rodrigo Adanya, Global dCPO to discuss your thoughts and findings.

• References & Offer!

Why You’ll Love It Here

Global Benefits – No matter where you are, you’ll have access to:

• Healthcare insurance – so you can focus on what matters.

• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.

• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.

Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross‑functional projects.

A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.

Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.

What We Believe In

At Docplanner, our values guide everything we do:

Focus on results – we're here to make an impact.

Think like an owner – take responsibility, drive outcomes.

Keep it simple, keep it lean – smart solutions over complexity.

Be respectful and radically honest – openness builds trust.

Learn and be curious – growth is part of the job.

Don’t just take our word for it—check out our Glassdoor to hear what our people say!

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.