Recruitment Supervisor

MicroSourcing; Bogotá; Híbrido; COP 60.000.000 - 100.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Above-market compensation

Healthcare coverage on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Descripción de la vacante

MicroSourcing is seeking a Recruitment Supervisor in Bogota, Colombia, with hybrid work flexibility. You will own end-to-end recruitment for multiple tracks, screen candidates, schedule interviews, and collaborate with Talent Acquisition and Operations to meet client hiring requirements.

In this role, you will manage a team, track productivity, and develop talent through 1:1s, performance reviews, and coaching. Strong communication and ATS/assessment tools experience are essential.

Formación

• Bachelor’s degree in HR, Marketing, Business, or related field.
• At least 2 years of supervisory experience in a similar scope.
• Experience in Recruitment Operations, Team Management, and Client/Stakeholder Partnership.
• Familiarity with Recruitment Applications and ATS/Assessment Tools.
• Excellent communication and presentation skills.
• Strong analytical skills and ability to drive process improvements.

Responsabilidades

• Manage the end-to-end recruitment lifecycle for assigned requisitions.
• Screen candidates and endorse top talent to hiring managers.
• Coordinate calibrations, client-specific testing, and hand-off to HR/Operations.
• Lead team shift schedules, attendance approvals, and task delegation.
• Partner with Operations and TA Managers to resolve escalations.
• Deliver regular hiring updates, productivity reports, and market intelligence.
• Identify workflow roadblocks and implement improvements.

Conocimientos

Supervisory experience

Recruitment operations

Team management

Client/stakeholder partnership

Communication

Analytical skills

Educación

Bachelor’s degree in HR/Business/Marketing

Herramientas

Applicant Tracking System

Assessment tools

Descripción del empleo

About The Job

Position: Recruitment Supervisor

Location: Bogota, Colombia

Work setup & shift: Hybrid | Flexible

Why join MicroSourcing

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus coverage for one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company‑sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

The Recruitment Supervisor will be responsible for the end‑to‑end hiring process for all tracks assigned to him or her and to their team, ensuring the timely and effective completion of the client’s hiring requirements per agreed hiring process and turnaround time. The wide range of activities include, but are not limited to: placing job ads, making call‑outs, scheduling interviews, conducting behavioral interviews, client communication, placement, and more. This role is also expected to collaborate with the other departments/units within Talent Acquisition on all recruitment needs to ensure all open tracks are filled in a timely manner.

Key Responsibilities and Accountabilities

Recruitment Operations

• End‑to‑End Recruiting: Manage the full recruitment lifecycle for assigned requisitions, from job posting to job offer generation and contract creation.
• Candidate Screening: Filter applicants to ensure alignment with role credentials, and regularly endorse top talent to hiring managers.
• Process Facilitation: Conduct manager calibrations, client‑specific testing, and manage the hand‑off process for new hires to HR and Operations.

Team Management

• Performance & Productivity: Hold accountability for team headcount targets; track productivity metrics and resolve recruiter‑related challenges.
• People Development: Conduct 1:1s, performance reviews, scorecards, succession planning, and mentor new team members.
• Admin & Logistics: Manage team shift schedules, attendance approvals, and task delegation.

Client & Stakeholder Partnership

• Strategic Advisory: Serve as a subject‑matter expert (SME) for assigned hiring verticals, providing strategic recommendations and attending kickoff meetings.
• Relationship Management: Build strong stakeholder relationships and partner with Operations and TA Managers to resolve first‑level escalations.

Compliance, Reporting & Strategy

• Audit & Compliance: Ensure team adherence to recruitment processes, maintain system data integrity, and support internal/external audits.
• Reporting: Deliver regular hiring updates, productivity reports, and market/competitor intelligence.
• Process Improvement: Identify workflow roadblocks and collaborate with TA leadership to implement solutions.

Qualifications

• Bachelor’s degree in Human Resources, Marketing, Business, or a related field; equivalent experience is acceptable.
• At least 2 years of supervisory experience in a similar scope and capacity.
• Exposure in Recruitment Operations, Team Management, and Client/Stakeholder Partnership.
• Vast knowledge in Recruitment Applications and Systems, including Applicant Tracking Systems and Assessment Tools.
• Excellent communication and presentation skills.
• Strong analytical skills, capable of driving the performance of existing recruitment processes, identifying areas of improvement, creating solutions, and spearheading new strategies.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our Commitment to 100% YOU

MicroSourcing firmly believes that our company’s strength lies in our people’s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds, providing space for everyone and embracing different perspectives to create opportunities for each to thrive.