Product Owner, AI Solutions - Growth/Sales

TP; Colombia; In loco; COP 90.000.000 - 180.000.000; Tempo pieno

Descrizione del lavoro

TP is seeking a Product Owner – AI Solutions to own the Growth & Sales AI portfolio for global enterprise clients. You will lead cross-functional pods, translate complex sales workflows into scalable product features, and collaborate with external vendors to accelerate delivery while ensuring privacy and data governance.

You will partner with the Head of Product and GTM on pricing and packaging, deliver multi-year roadmaps, and steer the rollout of outbound/inbound sales automation within pilot

Competenze

• 6–10+ years of progressive experience in software product management, with at least 3+ years leading end-to-end technical delivery in an Agile environment.
• Experience collaborating with external engineering vendors, systems integrators, and co-development teams to deliver enterprise software solutions.
• Proven track record shipping digital solutions, sales enablement technologies, CRM integrations, or conversational AI platforms in high-velocity commercial environments.
• Hands-on experience with generative AI, LLMs, and conversational agents; able to discuss architectural trade-offs with AI engineers (coding not required).

Mansioni

• Own the multi-year Growth & Sales AI product roadmap and prioritize the backlog to drive commercial value.
• Bridge central horizontal AI capabilities into vertical sales products (lead qualification copilots, outreach engines, pricing/upsell models).
• Lead cross-functional build pods from inception to deployment, ensuring scalable, multi-tenant solutions.
• Collaborate with Data Engineering to leverage data lakehouse and unified semantic layers while upholding data privacy and CRM data rights.
• Lead country and client roll-outs from readiness to go-live, managing risks and vendor dependencies.
• Partner with GTM on pricing, packaging, and commercial positioning to maximize client ROI.

Conoscenze

Product ownership

Agile delivery

Stakeholder management

AI/LLM familiarity

Cross-functional leadership

User story writing

Formazione

Bachelor’s or Master’s in related field

Strumenti

Salesforce

HubSpot

Microsoft Dynamics

Descrizione del lavoro

Welcome to TP, a global leader in AI-powered digital business services where technology meets human empathy. Generating over €10 billion in annual revenue and backed by a global team of nearly 500,000 passionate experts, we partner with the world’s most iconic brands across nearly 100 countries in over 300 languages. By combining advanced artificial intelligence, proprietary technology, and high-touch human care, we redefine digital customer experience, process automation, and enterprise solutions.

As a certified Great Place to Work® across almost 100 countries, our foundation is built on an inclusive culture and a genuine sense of belonging. Whether you are driving digital transformation, elevating client success, or building cutting-edge solutions, your talent is the key to unlocking what’s next.

Why This Role Matters

TP, a global leader in human+AI business services, is building enterprise-grade, intelligence-driven products that transform how global brands drive revenue, qualify pipeline, and accelerate customer acquisition.

As Product Owner – AI Solutions (Growth & Sales), you will take direct end-to-end product ownership of our vertical AI solutions dedicated to commercial growth, sales automation, and revenue acceleration. Reporting into the Head of Product – Horizontal & Vertical Products, you will sit at the nexus of TP’s centralized horizontal platform (shared RAG pipelines, multi-agent runtimes, model evaluation, and LLM guardrails) and our vertical growth solutions (inbound lead qualification, conversational sales agents, real-time agent copilots, and predictive pipeline intelligence).

You will lead the cross-functional build pod from inception to deployment, define the prioritized backlog, and partner closely with dedicated commercial, operational, and external development partners—with potential to include third-party software vendors, systems integrators, the GTM Owner, Delivery Owner, and Client Account Leaders—to build and scale production-ready sales products across global enterprise clients.

How You Will Make an Impact

• Own the multi-year product roadmap for TP’s Growth and Sales AI portfolio, identifying high-friction commercial workflows and turning them into scalable, high-conversion product offerings.
• Bridge TP’s central horizontal AI capabilities (semantic search, orchestration, agent toolkits) into purpose-built vertical sales products (lead qualification copilots, smart outreach engines, dynamic pricing/upsell recommenders).
• Champion reuse: enforce platform consistency across accounts to ensure the product remains a scalable, multi-tenant solution rather than custom one-off client builds.
• Author and own the foundational product artifacts: Business Requirements Documents (BRDs), Product Requirements Documents (PRDs), user stories, and acceptance criteria.
• Decompose complex sales processes and revenue motions into precise technical specifications, agent intents, conversation flows, and CRM integration touchpoints.
• Run disciplined backlog grooming, sprint planning, and stage-gate reviews (discovery, architecture validation, MVP, UAT, and production release).
• Lead dedicated Agile build pods (8–11 members each), spanning Product Managers, UX Designers, AI/ML Engineers, Full-Stack Developers, Data Engineers, and QA specialists.
• Manage co-development initiatives and strategic technical engagements with third-party vendors, specialized AI development shops, external engineering partners, and systems integrators to accelerate velocity and fill specialized technical capabilities.
• Partner with Data Engineering to leverage TP’s standardized data lakehouse and unified semantic layers, ensuring client CRM/pipeline data rights and privacy are strictly verified prior to build.
• Lead country and client roll-outs from readiness assessment to go-live, managing delivery risks, sprint scope, third-party vendor dependencies, and cross-pod alignments.
• Act as the technical product authority in client workshops, executive demonstrations, and RFP commercialization discussions.
• Collaborate with the GTM Owner on pricing, packaging, and commercial positioning, aligning software value to clear client ROI (conversion lift, lead velocity, customer acquisition cost reduction).
• Establish closed feedback loops with client-facing deployment teams to capture recurring field findings and feed continuous enhancements back into the core product.

Your Roadmap to Success (First Year Key Objectives)

• Finalize and agree the multi-year Growth & Sales product charter, feature roadmap, and measurable KPI benchmarks with the Head of Product and Executive Sponsors.
• Deliver an MVP-to-GA rollout of our next-generation outbound/inbound sales automation solution within target pilot accounts on schedule, coordinating internal pods and third-party development contributors as needed.
• Ensure >80% of underlying platform components leverage TP’s horizontal AI stack (shared RAG, agent runtimes, centralized analytics).
• Onboard the first wave of enterprise sales users and demonstrate measurable client impact (e.g., >20% increase in qualified pipeline throughput or conversion).
• Maintain operational performance metrics (latency, intent accuracy, CRM sync uptime) while adhering strictly to global data protection laws (GDPR, CCPA) across internal and third-party developed modules.

What You Bring to the Team

• 6–10+ years of progressive experience in software product management, technical product ownership, or digital transformation delivery, with at least 3+ years leading end-to-end technical delivery in an Agile environment.
• Demonstrated track record collaborating with or managing external engineering vendors, systems integrators, third-party software partners, or co-development teams to deliver enterprise software solutions.
• Proven experience building or deploying digital solutions, sales enablement technologies, CRM integrations (Salesforce, HubSpot, Microsoft Dynamics), or conversational AI platforms in high-velocity commercial environments.
• Hands-on experience shipping products that incorporate generative AI, LLMs, conversational agents, predictive lead scoring, or recommendation engines. Hands-on coding is not required, but you must be comfortable debating architectural trade-offs with AI engineers and external technical partners.
• Demonstrated mastery of user story writing, backlog prioritization, sprint ceremonies, and release management. Certifications such as CSPO, SAFe Product Owner, or PMP are highly advantageous.
• Proven track record influencing cross-functional leaders, engineering managers, sales stakeholders, and enterprise client sponsors without direct reporting authority.
• Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field.

Pre-Employment Screenings

By TP policy, employment in this position will be contingent on your successful completion of and passage of a comprehensive background check, including global sanctions and watchlist screening.

Important | Policy on Unsolicited Third-Party Candidate Submissions

TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.

Culture & Belonging

At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate on the basis of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.