Personal Injury- Intake Specialist (No weekends)

Legal Staff Now; Colombia; Remote; COP 133,562,000 - 203,524,000; Full time

Benefits offered by this job

Bonuses & commissions after Month 3!

Job summary

Legal Staff Now is partnering with one of our largest U.S. Personal Injury law firm clients to find an experienced bilingual Personal Injury Intake Specialist to join their team. If you have experience handling Personal Injury intakes for a U.S.

law firm, this could be your next great opportunity! You’ll be the first point of contact for potential clients, helping them navigate the first step of their legal journey.

Qualifications

• 1+ year of Personal Injury intake experience with a U.S. law firm.
• Proven ability to close Personal Injury leads and convert prospects to retained clients.
• Fluent in English and Spanish with strong communication skills.

Responsibilities

• Be the first contact for potential clients and guide them through the intake process.
• Handle inbound calls from prospective clients.
• Conduct Personal Injury intake interviews and document case information.
• Qualify potential cases and schedule attorney consultations.
• Maintain accurate CRM records with empathetic client service.
• Support a high-volume intake team and meet closing targets.

Skills

Bilingual English & Spanish

Personal Injury intake experience

Lead closing / sales closing

High-volume inbound calls

CRM management

Excellent communication

Tools

Clio

Litify

Filevine

SmartAdvocate

MyCase

Job description

WE’RE HIRING: PERSONAL INJURY INTAKE SPECIALIST

Bonuses & Commissions after Month 3!

Ready to take your legal career to the next level?

Legal Staff Now is partnering with one of our largest U.S. Personal Injury law firm clients to find an experienced Bilingual Personal Injury Intake Specialist to join their team.

If you have experience handling Personal Injury intakes for a U.S. law firm, this could be your next great opportunity!

WHAT YOU’LL DO

You’ll be the first point of contact for potential clients, helping them navigate the first step of their legal journey.

Your responsibilities will include:

• Handling inbound calls from prospective clients
• Conducting Personal Injury intake interviews
• Gathering and documenting essential case information
• Qualifying potential cases
• Scheduling consultations with attorneys
• Maintaining accurate and detailed CRM records
• Providing a professional, empathetic, and exceptional client experience

WHAT WE’RE LOOKING FOR

We’re looking for a true Intake Closer — someone who knows how to turn a qualified Personal Injury lead into a signed client.

1+ year of Personal Injury Intake experience with a U.S. law firm

Proven experience closing Personal Injury leads and converting prospective clients into retained clients

Strong sales and persuasion skills — you know how to build trust, create urgency, overcome objections, and confidently ask for the business

Fluent in English & Spanish with excellent communication skills

Comfortable handling high-volume inbound leads and intake calls

Strong ability to qualify cases while maintaining a sales-focused approach

Confident discussing next steps, addressing concerns, and moving prospects toward signing

Empathetic and client-focused, while still being results-driven and goal-oriented

Strong follow-up skills and ability to work with leads that don't convert on the first call

Experience with legal CRMs such as Clio, Litify, Filevine, SmartAdvocate, MyCase, or similar is a plus

If you’ve worked as a Personal Injury Intake Closer and have a track record of converting leads into signed clients, we want to hear from you!

SCHEDULE OPTIONS

All schedules are Monday–Friday, with no weekend shifts

• Option 1: 8:00 AM–4:30 PM PST
• Option 2: 10:00 AM–6:30 PM PST
• Option 3: 11:30 AM–8:00 PM PST

40 hours per week

WHY JOIN?

Work directly with a leading U.S. Personal Injury law firm

Collaborative and supportive environment

Bonuses and commissions after the first 3 months

Opportunity to grow your experience in the U.S. legal industry

READY FOR YOUR NEXT OPPORTUNITY?

If you have the experience, communication skills, and closing mindset we’re looking for, we’d love to hear from you!