Personal Injury Case Manager (experience in Texas)

Get Linked up LLC; Colombia; Remote; COP 26,625,000 - 39,938,000; Full time

Benefits offered by this job

100% Remote

Full-time schedule

Paid comprehensive training

Work with U.S. law firms

Independent contractor flexibility

Long-term opportunities

Job summary

In The Network is seeking an experienced Personal Injury Case Manager for a 100% remote, contractor-based role. You will manage PI cases from intake to progression, coordinate with Texas attorneys, providers, and insurers, and ensure accurate records and timely updates.

Strong English skills and HIPAA knowledge are required, with bilingual candidates a plus. The position offers a full-time schedule, comprehensive training, and opportunities to work with law firms across the United States.

Qualifications

• 2+ years of Personal Injury or legal case management experience
• Texas PI experience strongly preferred
• Knowledge of HIPAA and confidentiality requirements
• Fluent English at a C1 level or higher
• Bachelor’s degree or equivalent experience preferred
• Bilingual English/Spanish candidates encouraged to apply

Responsibilities

• Manage personal injury cases from intake through progression
• Coordinate medical appointments and follow-ups in Texas
• Open and maintain accurate client files in case management systems
• Request and track medical records, bills, photos, authorizations, and other documentation
• Coordinate with Texas attorneys, insurance companies, medical providers, and other stakeholders
• Monitor treatment plans and case deadlines
• Track case budgets, billing, and key deadlines
• Maintain accurate records and meet KPIs and quality standards
• Follow all company and software policies and procedures

Skills

Communication

Organization

Follow-up

Attention to detail

Remote collaboration

Microsoft Office

Bilingual English/Spanish

Education

High school diploma

Bachelor’s degree or equivalent

Tools

Filevine

SmartAdvocate

Job description

Are you an experienced Personal Injury Case Manager with strong knowledge of legal and medical processes, and hands‑on experience with Texas PI cases? Are you highly organized, detail‑oriented, and confident communicating with clients, attorneys, insurance companies, and medical providers?

What you’ll do

• Manage personal injury cases from intake through case progression
• Communicate with clients and provide consistent updates and support
• Coordinate medical appointments, treatment, transportation, and follow‑ups with providers in Texas
• Open and maintain accurate client files in case management systems
• Request and track medical records, bills, photos, authorizations, and other documentation
• Assist with FOIA requests and other case‑related documentation
• Coordinate with Texas attorneys, insurance companies, medical providers, and other stakeholders
• Monitor treatment plans, case timelines, medical requests, and outstanding items
• Identify treatment gaps and missed appointments and address them right away
• Review case documentation and address deficiencies
• Track case budgets, billing, and key deadlines
• Maintain accurate records and meet KPIs and quality standards
• Follow all company and software policies and procedures

What we’re looking for

• 2+ years of Personal Injury or legal case management experience (Texas PI experience strongly preferred)
• Working knowledge of local provider networks, attorney practices, and treatment and billing processes in Georgia and/or Illinois
• Strong understanding of personal injury, medical records, and legal processes
• Working knowledge of HIPAA and confidentiality requirements
• Insurance industry experience is a plus
• Fluent English at a C1 level or higher, written and verbal
• Excellent communication and client service skills
• Strong organizational and follow‑up abilities
• Exceptional attention to detail
• Ability to work independently while collaborating with a remote team
• Strong computer skills, including Microsoft Office or similar platforms
• Ability to quickly learn new case management software (Filevine or SmartAdvocate a plus)
• Professional, empathetic, and client‑focused approach
• High school diploma required; bachelor’s degree or equivalent experience preferred
• Paralegal certification is a plus
• Bilingual English/Spanish candidates are encouraged to apply

What we offer

• 100% Remote position
• Full‑time schedule
• $6–$9 USD/hour, based on experience
• Paid, comprehensive training
• Opportunity to work with law firms across the United States
• Independent contractor flexibility
• Long‑term opportunities for experienced professionals

This is an independent contractor position. Contractors are responsible for providing their own equipment and complying with applicable self‑employment and tax requirements in their country of residence.