Legal Case Manager

In The Network; Bogotá ciudad; Hybrid; COP 175,972,000 - 239,962,000; Full time

Job summary

Get Linked up LLC is seeking an experienced Personal Injury Case Manager for a remote, independent contractor position. You will guide clients through every step of their case and coordinate with law firms, insurers, and medical providers to move cases forward.

The ideal candidate has at least two years in legal case management, strong organizational and communication skills, and proficiency with case management software and Microsoft Office.

Qualifications

• Minimum two years of legal case management experience preferred.
• Experience with healthcare and legal processes in personal injury is a plus.
• Strong organizational, documentation and follow-up abilities.

Responsibilities

• Advocate for clients and guide them through the case, scheduling appointments and deadlines.
• Open and manage client files in case management software and gather documents.
• Coordinate with attorneys, insurers, and medical providers to support cases.
• Review case billings, budgets, and timelines to ensure quality outcomes.
• Comply with all software policies and KPIs in daily work.

Skills

Fluent English

Organizational skills

Communication skills

Independent worker

Tech Savvy

Empathy

Education

High School Diploma

BS/BA in Business or equivalent

Paralegal certificate

Tools

Microsoft Office Suite

Case management software

Job description

# Legal Case Manager at Get Linked up LLC## Experienced Remote Personal Injury Case ManagersAre you an **experienced Personal Injury Case Manager** seeking a flexible, remote opportunity? Our staffing company is looking for highly skilled and empathetic independent contractors to support law firms nationwide. We place dedicated case managers like you with firms that need your expertise to guide clients through the complexities of their personal injury cases.This is a **virtual independent contractor position**, offering the freedom to manage your caseload from anywhere. You'll be instrumental in ensuring client well-being and providing invaluable support to legal teams.### What You'll Do:As a Personal Injury Case Manager, you'll be the backbone of client support and case progression. Your responsibilities will include:**Client Advocacy:** Guiding clients through every step of their case, ensuring timely communication regarding appointments and deadlines, and arranging transportation for medical treatments when necessary. Your compassion and empathy will be key in understanding and addressing the difficulties injured individuals face.**Case Coordination:** Opening and managing client files in case management software, meticulously tracking progress, and ensuring all required documents, forms, and authorizations are gathered and confirmed. This includes ordering medical records, obtaining photos, and fulfilling FOIA requests.**Team Collaboration:** Working closely with law firm counterparts, insurance companies, and medical providers to facilitate smooth communication and ensure clients receive necessary legal and medical support. You'll also collaborate with Client Case Manager Auditors, addressing any identified deficiencies.**Oversight & Reporting:** Managing medical requests and treatment plans, ensuring adherence to prescribed schedules, and preparing essential reports. You'll also provide oversight on case billings, budgets, and timelines, striving for cost-effective and quality outcomes.**Compliance:** Adhering strictly to all software policies and procedures and consistently meeting or exceeding Key Performance Indicators (KPIs).### What You'll Bring:We're looking for professionals with a robust background in personal injury case management. You should have:**Extensive Experience:** Deep knowledge of healthcare and legal processes within personal injury, including a working knowledge of medical records, legal documents, and HIPAA practices. A minimum of two years of legal case management experience is preferred, along with any prior insurance industry experience.**Exceptional Organizational Skills:** Superior follow-up, organizational, and document management skills, with a keen eye for detail and precision in filing.**Communication Excellence:** **Fluent English at a C1 level or above is required**, both written and verbal, with excellent interpersonal and customer service skills. Bilingual abilities are a significant plus.**Independent & Collaborative Spirit:** The ability to work autonomously, follow instructions diligently, and seamlessly integrate into a team-oriented environment.**Tech Savvy:** Proficiency with Microsoft Office Suite or similar software and strong typing skills. A willingness to learn new technologies and software is essential.**Empathy & Professionalism:** A compassionate approach to client interaction, coupled with the ability to maintain professionalism with attorneys, experts, and all stakeholders.**Educational Background:** A High School Diploma is required; a BS/BA in Business or equivalent experience is preferred, and a Paralegal certificate is a plus.### Important Considerations:**Independent Contractor Status:** This is an independent contractor role. You will be responsible for providing your own equipment and handling all self-employment taxes (Social Security, etc.) as per your country's laws.**Paid Training:** Full, comprehensive paid training will be provided to ensure your success in this role.If you are a dedicated and experienced Personal Injury Case Manager ready to take on a vital role remotely, we encourage you to apply confidentially. Join our network of exceptional case managers making a real difference!