People Experience Manager

Docplanner; Bogotá; On-site; COP 180,000,000 - 300,000,000; Full time

Benefits offered by this job

Healthcare insurance

Wellness benefits

Paid time off

Job summary

Docplanner in Bogotá, Colombia is seeking a seasoned People Experience Manager to shape how we support our people and leaders as the business grows. This role blends strong HR expertise with hands-on process design, coaching, and team development to tackle people challenges.

You will partner with the Colombia leadership team, build scalable HR processes, and drive initiatives across the employee lifecycle to boost retention and engagement.

Qualifications

• Bachelor’s degree in Business Management, Industrial Engineering, Psychology, Law, or a related field.
• 6+ years HR experience, including at least 3 years in a senior HR role.
• Track record of building and improving HR processes and supporting teams through growth.
• Fluent in English, both written and spoken.
• Hands-on, proactive, and results-oriented; willing to roll up sleeves.

Responsibilities

• Drive the country headcount plan proactively with a focus on speed, quality, and candidate experience.
• Build and standardize HR policies and processes aligned with the PX framework.
• Partner with Colombia leadership, coaching leaders with practical HR advice.
• Develop initiatives across the employee lifecycle to improve retention and engagement.
• Support organizational development, team effectiveness, and employee engagement.
• Navigate labor relations with Legal and external partners to stay compliant.
• Build and grow a local People Experience team.

Skills

HR experience

Senior HR

People management

Recruitment

Education

Bachelor's degree (Business/Management or related)

Job description

Company Description

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.

Learn more about our products here: pro.doctoralia.es

Why join us?

Real impact – We help doctors help patients. Your work truly makes a difference.

At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.

Shape the future, sustain growth – Make a difference now and build for long-term success.

Job Description

As we’ve grown from a startup into a global company, our teams and challenges have grown with us. We’re now looking for a People Experience Manager to join our team in Colombia.

This is a newly created role, so you’ll have a real opportunity to shape how we support our people and leaders as the Colombia business continues to grow. We’re looking for someone who can combine strong HR expertise with a hands‑on approach, someone who enjoys building processes, coaching leaders, developing teams, and tackling people challenges along the way.

How will you make an impact?

• Drive our hiring plans: Make sure we execute the country Headcount Plan proactively and on time, balancing speed, quality, and a great candidate experience.
• Build strong people foundations: Implement and standardize HR policies and processes that support our growth strategy and are aligned with our global PX framework, including talent acquisition, performance management, and talent development.
• Partner with leaders: Work closely with the Colombia leadership team, coaching them and providing practical, expert advice on people‑related topics.
• Improve the employee experience: Develop initiatives across the employee lifecycle that help us retain and engage our people and address key turnover challenges.
• Support organizational growth: Act as a strategic partner on organizational development, team effectiveness, and employee engagement.
• Navigate employee relations: Manage labor‑related matters together with our Legal team and external partners, ensuring we stay compliant while finding practical solutions.
• Build the local PX team: Develop and grow a high‑performing People Experience team that can scale alongside the business.

Qualifications

What will help you thrive?

• Bachelor’s degree in Business Management, Industrial Engineering, Psychology, Law, or a related field.
• You bring 6+ years of HR experience, including at least 3 years in a senior HR role, ideally in a fast‑growing or scaling environment.
• You have a track record of building and improving HR processes, tackling recruitment and retention challenges, and supporting teams through periods of growth and change.
• You’re fluent in English, both written and spoken.
• You’re hands‑on, proactive, and results‑oriented, and you enjoy rolling up your sleeves and getting things done.

The position will be based in Bogotá, Colombia.

What To Expect From Our Hiring Process

Intro Chat – A first call with our Global Head of People Experience to explore mutual fit around relevant skills, value alignment, and motivation.

TestGorilla – (SHL numerical reasoning assessment).

Peer Interview with a Senior Leader from the People Experience team.

Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with Rafael Montoya‑Robledo, Colombia's Country Manager and your potential manager in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too.

Business Case – A take‑home exercise incl. a few days’ preparation time, designed to understand how you approach real‑life problems. You’ll then walk us through your approach in a collaborative discussion with Rafael and Rodrigo Adanya, Global dCPO to discuss your thoughts and findings.

References & Offer!

Why You’ll Love It Here

Global Benefits

• Healthcare insurance – so you can focus on what matters.
• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.

Local Perks

Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

Career Growth

We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross‑functional projects.

A Truly Global Team

Work with talented people from all over the world in a diverse and inclusive environment.

Flexibility That Works for You

Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You’re welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.

What We Believe In

Focus on results – we’re here to make an impact.

Think like an owner – take responsibility, drive outcomes.

Keep it simple, keep it lean – smart solutions over complexity.

Be respectful and radically honest – openness builds trust.

Learn and be curious – growth is part of the job.

Don’t just take our word for it—check out our Glassdoor to hear what our people say!

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.