Order Management Coordinator

Nokia Corp.; Bogotá; Presencial; COP 24.000.000 - 36.000.000; Jornada completa

Descripción de la vacante

Nokia in Bogotá, Colombia, is seeking an Order Management Coordinator to coordinate the end-to-end order process, from intake to invoicing, ensuring timely execution and customer satisfaction in a hybrid work setting.

You will work with hardware, software, and services, use SAP ERP, and apply Order-to-Cash knowledge to drive continuous improvements. This graduate/entry-level role offers growth in a dynamic, collaborative environment.

Formación

• 0-2 years of related experience.
• Understanding of Order-to-Cash processes.
• Experience in logistics processes and management.

Responsabilidades

• Coordinate customer order intake to ensure seamless order processing.
• Manage the ordering of hardware, software, and services.
• Create and oversee purchase orders, sales orders, and invoices for timely execution.
• Capture demand, purchase, and goods receipt while verifying invoices to support procurement processes.
• Plan transportation logistics and verify freight costs for optimal distribution execution.
• Ensure accurate customer invoicing and resolution of discrepancies.
• Drive continuous improvement in order management processes.

Conocimientos

Order-to-Cash process

Logistics process & management

SAP ERP

Educación

Bachelor's degree in Supply, Logistics, Business Management or related

Herramientas

SAP ERP

Descripción del empleo

Job Title: Order Management Coordinator
Location: Bogotá, Colombia
Education Recommendations: Bachelor's degree in Supply, Logistics, Business Management or related.

As an Order Management Coordinator at Nokia, you'll collect and prepare necessary information and coordinate the end-to-end order process, effectively solving constraints and escalating issues as needed. This pivotal role supports Nokia's mission by ensuring seamless operations, directly impacting customer satisfaction and our overall business success. Join us in creating exceptional customer experiences while you enhance your skills in a dynamic, collaborative environment.

Your responsibilities

• Coordinate customer order intake to ensure seamless order processing.
• Manage the ordering of hardware, software, and services efficiently.
• Create and oversee transactions including purchase orders, sales orders, and invoices for timely execution.
• Capture demand, purchase, and goods receipt while verifying invoices to support procurement processes.
• Plan transportation logistics and verify freight costs for optimal distribution execution.
• Ensure accurate customer invoicing and resolution of discrepancies.
• Drive continuous improvement in order management processes, contributing to overall business success.

Your skills and experience

You're a Great Fit If You Have:

• 0-2 years of related experience.
• Proficiency in SAP ERP.
• Strong understanding of Order-to-Cash process.
• Experience in logistics process & management.

It'd Be Nice If You Also Had:

• Familiarity with global regulatory frameworks.
• Customer-centric mindset with a focus on continuous improvement.

At Nokia, we want every candidate to be able to perform their best. If you need any adjustments or support during the recruitment process, please let us know. All requests are treated confidentially.

Job Info

• Job Category Supply
• Job Schedule Full time
• Job Type Graduate/Entry Level
• Job Identification 38358
• Will NSA/CAPS approval be required? (E.g., accessing a US Customer Network?) No
• Experience level Graduate or Entry Level
• Locations Carrera 68A No 24B-10, Bogota, 110931, CO (Hybrid)
• Regular or Temporary Regular

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