Operations Director, AI-Driven Production & Workflows

Publicis Groupe; Bogotá; Presencial; COP 373.750.000 - 560.625.000; Jornada completa

Descripción de la vacante

Publicis Groupe, via Publicis Global Delivery, seeks an Operations Director to own the operating model for a large, distributed production unit. You’ll collaborate with the technology team to implement automation and AI, setting up platforms and governance that translate a broad workforce into a high-throughput, continuously improving engine.

You’ll lead the onboarding of ~150 members, configure 50+ workflows, drive change management, and report to senior leadership on efficiency, throughput and

Formación

• Experience in operations leadership in creative agencies or production environments.
• Proven track record transforming operations to standardized, tech-enabled processes.
• Hands-on with large-scale workflow platforms across big teams.
• Experience automating processes with technology or engineering teams.
• Experience leading change management across distributed teams.
• Excellent communication and stakeholder management; report to senior leadership.
• Ability to work in high-volume, deadline-driven settings with multiple workstreams.
• A structured, systems-thinking mindset; break complex operations into repeatable parts.
• Fluency in applying AI to operational challenges.

Responsabilidades

• Standing up the operating model
• Leading the onboarding of ~150 team members onto a new workflow management platform, driving adoption, training, and change management across the unit
• Defining and configuring 50+ distinct delivery workflows within the platform, ensuring each work type is mapped, standardized, and repeatable
• Establishing the operational standards, governance, and ways of working that turn ad hoc, manual processes into a disciplined production system
• Identifying and implementing opportunities for automation, working in partnership with the technology team to design, test, and roll out automated solutions
• Identifying and implementing opportunities for AI augmentation, partnering with technology to introduce AI tools that increase speed, quality, and consistency
• Building a culture of measurement and continuous improvement across the unit, where efficiency is everyone's responsibility, not just leadership's

Descripción del empleo

Publicis Groupe, via Publicis Global Delivery, seeks an Operations Director to own the operating model for a large, distributed production unit. You’ll collaborate with the technology team to implement automation and AI, setting up platforms and governance that translate a broad workforce into a high-throughput, continuously improving engine.

You’ll lead the onboarding of ~150 members, configure 50+ workflows, drive change management, and report to senior leadership on efficiency, throughput and