Omnichannel content Merchandiser

PriceSmart; Bogotá; Presencial; COP 30.000.000 - 52.000.000; Jornada completa

Descripción de la vacante

PriceSmart is seeking an Omnichannel Content Merchandiser to own the creation and maintenance of product content across our digital channels. You will ensure descriptions, attributes, specifications, and categories are complete, accurate, and aligned with brand guidelines.

The role emphasizes working with PIM/CMS/DAM tools and collaborating with Marketing, Product, and Commerce teams to optimize content and SEO.

Formación

• Bachelor’s degree in a relevant field and experience with digital content management.
• Experience handling product information across websites, apps, or marketplaces.
• Familiarity with PIM/CMS/DAM and catalog management platforms is preferred.

Responsabilidades

• Create, update, and maintain product content for PriceSmart’s digital channels.
• Manage descriptions, attributes, specifications, and categories for products.
• Ensure content is accurate, complete, and aligned with brand guidelines.
• Review content from different sources for quality before publication.
• Handle high volumes of text, images, and digital assets efficiently.
• Ensure products are properly represented across websites, apps, and marketplaces.
• Collaborate with Marketing and Product teams to meet SEO and content goals.
• Identify content gaps and drive updates with relevant teams.

Conocimientos

Content management

Attention to detail

Organizational skills

Strong writing

Independent work

Educación

Bachelor’s degree in Communications/Marketing/Business

Herramientas

Akeneo

Shopify

WordPress

Salesforce Commerce

Amazon

Mercado Libre

Descripción del empleo

Hello, potential PriceSmart candidate. We’re on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours!

We are seeking a proactive, organized, and detail-oriented Omnichannel Content Merchandiser to join our team and help ensure that our product information and digital content are accurate, complete, engaging, and up to date across our e-commerce channels.

In this role, you will be responsible for creating, managing, optimizing, and maintaining product content, including descriptions, attributes, specifications, categories, images, and other digital product information. The content you manage will support multiple digital channels, including our website, mobile app, Rappi, marketplaces, and other digital commerce channels.

This is a hands-on and highly operational role within our e-commerce environment. While creativity is valuable, this position is not focused on social media, community management, graphic design, or audiovisual production.

We are looking for someone with a strong understanding of digital content, web environments, e-commerce, or digital product management who enjoys working with information, technology, quality, and results.

What’s unique about this job (What you’ll do)

Digital Product Content Management

• Create, update, optimize, and maintain product content for PriceSmart’s digital commerce channels.
• Manage product descriptions, attributes, specifications, categories, and other relevant product information.
• Ensure product information is accurate, complete, consistent, and aligned with established content and brand guidelines.
• Review and curate content received from different sources to ensure quality before publication.
• Work with high volumes of product information, text, images, and digital assets.
• Ensure products have the necessary content to be available and properly represented on the website and other digital channels.
• Manage content that is distributed across multiple digital channels, including website, mobile app, Rappi, marketplaces, and other e-commerce platforms.
• Ensure consistency and accuracy of product information across digital touchpoints.
• Support the timely publication and availability of products across the different channels.
• Identify content gaps and follow up with the relevant teams to ensure information is completed and updated.

Platform & Digital Content Management

• Load, update, and maintain product information through PIM, CMS, DAM, e-commerce, or similar digital content platforms.
• Work with platforms such as Akeneo or other comparable tools used for digital catalog and product information management.
• Apply established processes and guidelines to ensure the quality and consistency of digital content.
• Learn and adapt to new digital platforms and tools as required.

Content Quality, SEO & Brand Guidelines

• Ensure product content follows established brand and content guidelines.
• Apply basic SEO principles to product content where applicable.
• Identify opportunities to improve the clarity, structure, and quality of product information.
• Collaborate with Marketing and other teams when required to ensure alignment with digital content and SEO initiatives.
• Maintain a high level of attention to detail when reviewing product information before publication.

Image & Digital Asset Management

• Support the basic editing and optimization of product images and digital assets.
• Use image-editing tools such as Canva, Photoshop, or similar platforms.
• Ensure images meet established requirements for digital commerce channels.
• Photoshop expertise is not required; basic knowledge of image-editing tools and the ability to learn new tools is highly valued.

Cross-functional Collaboration & Results

• Work closely with Marketing, Commercial, Product, and other internal teams to obtain and validate product information.
• Follow up on pending information, content updates, and requirements to meet area objectives.
• Proactively identify issues that may impact product availability or content quality.
• Contribute to the team’s goal of maximizing the number of products available with complete and accurate content on the website.
• Monitor priorities and manage assigned activities independently to meet deadlines and business objectives.

Bring your passion and expertise (Who you are)

• Bachelor’s degree in Communication, Advertising, Marketing, Business Administration, Industrial Engineering, or a related field.
• Previous experience managing digital content, product information, e-commerce content, digital catalogs, websites, apps, marketplaces, or similar digital environments.
• Experience with PIM, CMS, DAM, e-commerce, or catalog management platforms is highly desirable, but specific platform experience is not required.
• Experience with platforms such as Akeneo, Shopify, WordPress, Salesforce Commerce, Amazon, Mercado Libre, or similar tools is a plus.
• Strong writing and communication skills, with the ability to create and review clear and accurate product content.
• Strong attention to detail and commitment to content quality.
• Ability to work with high volumes of information, text, images, and product data.
• Basic knowledge of SEO is desirable, but advanced SEO expertise is not required.
• Basic knowledge of image-editing tools such as Canva, Photoshop, or similar platforms.
• Highly organized, proactive, and able to work independently.
• Results-oriented, with the ability to follow up on tasks and take ownership of assigned responsibilities.
• Comfortable learning new digital platforms and technologies.
• Experience in social media or community management alone is not sufficient; candidates should also have experience with websites, e-commerce, digital content, product information, or similar digital environments.

Some important intangibles

You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement.

You are a self-starter who can organize your priorities, follow up on pending activities, and take ownership of your results without constant supervision.

You are highly detail-oriented and understand the importance of accurate and consistent product information in a digital commerce environment.

You enjoy working with digital tools, information, and technology and are curious about learning new platforms.

You are comfortable working with high volumes of information and can maintain quality and focus while managing multiple priorities.

You communicate clearly, collaborate effectively with different teams, and are confident asking questions and following up when information is missing or needs to be corrected.

You enjoy working hard and are full of energy for the things you see as challenging.

You have the ability to remain calm and solution-oriented when dealing with unforeseen constraints.

The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities, and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process.

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees, and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable, and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20 or 30 years of tenure, volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.