LTL Logistics coordinator

Emapta Global; Bogotá; Remote; COP 118,855,000 - 198,092,000; Full time

Benefits offered by this job

Unlimited upskilling via Emapta Akadem

Remote work from Colombia

20 vacation days

Company laptop provided

Job summary

Emapta Colombia is seeking an experienced LTL Logistics Coordinator to optimize American freight operations from a remote Colombia location. You will prepare quotes, analyze classifications, and coordinate LTL/volume shipments while coordinating with US carriers and customers.

The role emphasizes accurate pricing, proactive problem solving, and high-quality communication. Join a globally connected team and leverage Emapta Academy for ongoing upskilling.

Qualifications

• 3 to 5 years of relevant experience in U.S. freight logistics, including hands-on LTL operations.
• Strong knowledge of NMFC codes, freight classes, and density-based pricing.
• Experience in LTL freight claims management, including documentation, carrier coordination, and follow-up.
• Experience in preparing freight quotes and coordinating LTL, partial truckload, and volume freight shipments.
• Ability to calculate linear feet, pallet positions, and trailer space utilization.
• Strong understanding of freight accessorial charges, carrier tariffs, and common LTL billing discrepancies.
• Experience with U.S. freight carriers and transportation systems.
• Excellent written and verbal English communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.

Responsibilities

• Prepare accurate and timely quotes for LTL, partial truckload, and volume freight shipments.
• Calculate freight dimensions, pallet positions, linear feet, and trailer space utilization to determine suitable transportation options.
• Evaluate shipment requirements to determine eligibility for standard LTL, volume, or partial truckload pricing.
• Review freight classifications, NMFC codes, shipment density, and cargo details to ensure accurate quotations.
• Compare carrier rates, transit times, capacity, and service options.
• Coordinate shipment schedules, dispatch, pickups, and deliveries.
• Manage daily customer requests, email correspondence, and online freight bid portals.

Skills

LTL freight operations

NMFC codes

freight classes

density-based pricing

LTL claims management

freight quotes preparation

linear feet calculations

carrier tariffs

US freight carriers

English communication

Tools

Microsoft Excel

Microsoft Outlook

Web-based applications

Job description

Turn LTL Freight Expertise Into Greater Profitability Across American Supply Chains

Bring exceptional freight judgment to the commercial decisions shaping American logistics. As an LTL Logistics Coordinator, contribute to a transportation solutions provider where intelligent carrier selection and freight optimization strengthen profitability and customer relationships. Through Emapta, gain international exposure, refine your LTL and third-party logistics expertise, and establish a rewarding global career alongside top 1% talent in freight operations.

Job Overview

• Employment type: Indefinite-Term Type Contract
• Shift: Day Shift (8:30 AM-5:30 PM U.S. Central Time) | Consecutive Days Off
• Work setup: Work From Home/Remote | Colombia
• 5-day work week
• Work-from-home arrangement
• 20 vacation days in total
• Fully customized Emapta laptop and peripherals
• Direct exposure to global clients
• Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)

The Qualifications We Seek

Required Qualifications

• 3 to 5 years of relevant experience in U.S. freight logistics, including hands-on experience in Less-Than-Truckload (LTL) freight operations.
• Strong knowledge of National Motor Freight Classification (NMFC) codes, freight classes, and density-based pricing.
• Experience in LTL freight claims management, including documentation, carrier coordination, and follow-up.
• Experience in preparing freight quotes and coordinating LTL, partial truckload, and volume freight shipments.
• Ability to calculate linear feet, pallet positions, and trailer space utilization.
• Strong understanding of freight accessorial charges, carrier tariffs, and common LTL billing discrepancies.
• Experience with U.S. freight carriers and transportation systems.
• Excellent written and verbal English communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency in Microsoft Outlook, Excel, and web-based applications.

Preferred Experience

• Experience in U.S. freight brokerage or third-party logistics (3PL).
• Proficiency in Transportation Management Systems (TMS) and LTL carrier portals.
• Experience in carrier negotiations, freight rate comparisons, and shipment bidding.
• Experience in LTL claims processing and freight invoice auditing.
• Familiarity with expedited freight and full truckload transportation.
• Experience in high-volume customer service or freight coordination environments.

Schedule and Remote Work Requirements

• Availability to work remotely from Colombia and support the U.S. Operations team.
• Availability to work from 8:30 AM to 5:30 PM U.S. Central Time.
• Willingness to follow the U.S. business and holiday schedule rather than Colombian public holidays, subject to the agreed employment arrangement.
• Flexibility to provide additional coverage based on operational requirements.
• Access to reliable high-speed internet and a professional remote-work environment.
• Consistent attendance, punctuality, and availability during scheduled work hours.
• Strong independent work habits, accountability, and ownership of assigned responsibilities.
• Ability to remain responsive and productive throughout the workday.

The Person We Are Looking For

• Strong understanding of LTL freight operations beyond basic rate quotations and shipment bookings.
• Ability to evaluate freight dimensions, identify classification concerns, and determine appropriate volume or partial truckload pricing opportunities.
• Ability to anticipate potential service disruptions, freight exceptions, and billing discrepancies.
• Proactive approach to asking relevant questions, investigating discrepancies, and communicating potential issues.
• Strong commitment to resolving concerns, maintaining accuracy, and following through on outstanding matters.

Your Daily Tasks

• Prepare accurate and timely quotes for LTL, partial truckload, and volume freight shipments.
• Calculate freight dimensions, pallet positions, linear feet, and trailer space utilization to determine suitable transportation options.
• Evaluate shipment requirements to determine eligibility for standard LTL, volume, or partial truckload pricing.
• Review freight classifications, NMFC codes, shipment density, and cargo details to ensure accurate quotations.
• Compare carrier rates, transit times, capacity, and service options.
• Coordinate shipment schedules, dispatch, pickups, and deliveries.
• Manage daily customer requests, email correspondence, and online freight bid portals.

Shipment Management & Customer Service

• Monitor active shipments from pickup through final delivery.
• Communicate with carriers, terminals, customers, and internal Operations teams.
• Identify and resolve shipment delays, missed pickups, delivery exceptions, and other service issues.
• Provide proactive shipment updates and elevate concerns before they affect service quality.
• Maintain accurate shipment records and status updates within the Transportation Management System (TMS).
• Obtain proof of delivery (POD) and other required freight documents.
• Assist with LTL freight claims related to damaged, missing, or lost shipments.
• Review claims documents, submission requirements, and carrier follow-up procedures.
• Investigate freight discrepancies, reclassifications, accessorial charges, and invoice adjustments.
• Coordinate with carriers and customers to support timely claim resolution.
• Maintain accurate claims records and follow through on outstanding disputes until resolution.

Billing & Operational Support

• Verify customer prices, carrier costs, and shipment charges.
• Review freight invoices and assist with the resolution of discrepancies.
• Coordinate with internal Billing, Accounting, and Operations teams.
• Support additional transportation modes and operational responsibilities as required.

What Success Looks Like

• Deliver accurate freight classifications and competitive shipment quotes.
• Evaluate LTL, partial truckload, and volume freight options to identify appropriate transportation solutions.
• Ensure timely shipment coordination and proactive customer communication.
• Resolve freight claims, shipment exceptions, and invoice discrepancies effectively.
• Maintain accurate system records and complete shipment documents.
• Demonstrate reliable follow-through and strong collaboration with the U.S. Operations team.

About the Client

Our client is a U.S.-based logistics and freight solutions provider specializing in efficient, cost-effective transportation services for businesses nationwide. They offer less-than-truckload (LTL), partial truckload, full truckload, expedited, intermodal, international air and ocean freight, and specialized transportation solutions. Through established carrier partnerships, personalized freight strategies, and dedicated customer support, they simplify complex shipping requirements and optimize supply chain performance. Their expertise extends to e-commerce integrations, trade show logistics, and small parcel shipping, helping businesses reduce transportation costs and maintain reliable deliveries.Join the Top 1% Talent. A Better Career. A Better Life.

The world doesn't move forward because everyone is the same. It moves forward because people bring different perspectives, strengths, and ways of thinking. If you've been waiting for a workplace that sees your potential before anything else, this is your moment.

At Emapta Colombia, we believe great careers begin when people are recognized for what they can do-not defined by what others expect. That's why we're creating more opportunities for exceptional talent to thrive in an inclusive workplace where your skills are valued, your ambitions are supported, and your contributions make a lasting impact.

Since 2010, Emapta has helped transform global outsourcing through personalized solutions and seamless collaboration. Today, we're proud to support more than 1,200 clients worldwide with a community of over 13,000 talented professionals-all united by one belief: exceptional talent can come from anywhere.