Logistics Specialist – AFR/OFR Shipments & Support

DHL Global Forwarding; Bogotá; Presencial; COP 2.000.000 - 3.000.000; Jornada completa

Descripción de la vacante

DHL Global Forwarding in Bogotá is seeking a Specialist - AFR to support the management and monitoring of shipments in import/export operations. You will communicate with customers and coordinate activities to ensure timely updates.

The role targets students or professionals with at least one year in logistics; English at B2 level is required, and you will work in a dynamic team, focusing on accuracy, proactivity, and customer service.

Formación

• Students/professionals in industrial engineering, international business, or related fields.
• Minimum of 1 year in Logistics. OFR/ AFR Knowledge is a plus.
• Good communication in English B2 (verbal and written).

Responsabilidades

• Analyze, process instruction/requirements and manage the import/ export OFR/AFR operations for different customers.
• Frequent contact with stakeholders to be aware of shipment status and Keep customers timely informed about import processes of their shipments through emails, Calls and Status Reports.
• Proactive monitoring of shipment status in internal Tools (CW1, DHLi, FSI3) but also on Carrier’s websites.
• Give support on track & trace activities and performance reporting for Shipment Management Service Line.
• Add value to our customers through continuous improvement initiatives.
• Cross-training within the team

Conocimientos

Logistics knowledge

OFR AFR knowledge

English B2

Customer service

Teamwork

Autonomy

Educación

Industrial engineering or International business

Descripción del empleo

DHL Global Forwarding in Bogotá is seeking a Specialist - AFR to support the management and monitoring of shipments in import/export operations. You will communicate with customers and coordinate activities to ensure timely updates.

The role targets students or professionals with at least one year in logistics; English at B2 level is required, and you will work in a dynamic team, focusing on accuracy, proactivity, and customer service.