Logistics Sales Support & Pricing Specialist (On site Bogotá)

RAM BPO ?; Medellín; Presencial; COP 92.496.670 - 147.994.672; Jornada completa

Descripción de la vacante

A logistics partnership company in Medellín is seeking a Sales Support Specialist to aid the sales team with pricing and documentation for logistics services. Responsibilities include preparing quotations, supporting sales initiatives, and managing customer onboarding. Ideal candidates will possess at least 1 year of experience in freight forwarding or logistics, with strong communication and analytical skills. This position offers an opportunity to grow within an international logistics environment.

Formación

• 1+ years of experience in freight forwarding, logistics, or international trade.
• Experience in sales support, pricing, customer service, or tender management within logistics.
• B2+ level of English communication skills.

Responsabilidades

• Prepare quotations, pricing proposals, and contracts for logistics services.
• Support the sales team with customer documentation and proposals.
• Manage daily priorities and quotation requests.

Conocimientos

Freight forwarding

Logistics

Sales support

Customer service

B2+ English

Multi-tasking

Herramientas

Excel

CRM software

Collaboration tools

Descripción del empleo

On-site | Colombia

Shifts available

• Early: 7:00 AM – 4:00 PM (COT)
• Late: 11:00 AM – 8:00 PM (COT)

At RAMBPO, we connect top talent with global companies. We’re currently looking for a Sales Support Specialist to support the commercial operations of an international logistics company.

In this role, you will work closely with the sales team, pricing teams, and logistics stakeholders to ensure fast and accurate quotations, bid responses, and pricing support that help drive new business opportunities.

What will you do?

As a Sales Support Specialist, you will provide end-to-end support to the commercial team, helping design logistics solutions, prepare quotations, and coordinate pricing for freight opportunities.

You will play a key role in supporting sales growth by ensuring competitive pricing, timely responses, and high-quality commercial documentation.

What we’re looking for

• 1+ years of experience in freight forwarding, logistics, or international trade
• Experience in sales support, pricing, customer service, or tender management within logistics
• English level B2+ (C1 preferred)
• Experience working with air freight or ocean freight pricing
• Strong ability to manage multiple requests and deadlines

Tools & Systems

• Excel (intermediate to advanced)
• CRM or quoting systems (Salesforce, Dynamics, HubSpot, or similar)
• Collaboration tools such as Outlook, Teams, SharePoint
• Experience with logistics platforms such as CargoWise, Magaya, or similar is a plus

Nice to have

• Experience working with RFQs, bids, or tender processes
• Experience with rate management tools or carrier platforms
• Certifications in logistics or supply chain (IATA, FIATA, etc.)

Key Responsibilities

Sales Support Operations

• Prepare quotations, pricing proposals, and contracts for logistics services.
• Support the sales team with customer documentation and commercial proposals.
• Assist with customer onboarding and implementation handovers between sales and operations.
• Support lead qualification and provide relevant client information to the sales team.
• Prepare commercial reports and support sales performance reviews.

Pricing & Bid Support

• Maintain and update country tariffs for air and ocean freight services.
• Support pricing campaigns and competitive pricing strategies.
• Prepare responses for RFQs, bids, and tender requests.
• Coordinate inputs from internal stakeholders to consolidate pricing proposals.
• Monitor pricing compliance and elevate risk-related decisions when necessary.

Operational Coordination

• Manage daily priorities and quotation requests.
• Ensure accuracy and quality in pricing and documentation.
• Collaborate with regional pricing teams and internal stakeholders.
• Identify opportunities to improve processes and response times.

What will make you successful

• Strong written communication skills
• Attention to detail when working with rates, tariffs, and documentation
• Ability to prioritize requests and meet deadlines
• Analytical thinking and problem-solving skills
• Comfortable working in dynamic, high-volume environments

Why join through RAMBPO?

At RAMBPO, we partner with global companies to build exceptional teams in Colombia. You’ll have the opportunity to work in an international logistics environment while growing your expertise in commercial operations and pricing.