Logistics Orchestration Specialist

Pho Prime, LLC; Medellín; On-site; COP 13,392,000 - 17,856,000; Full time

Job summary

A logistics and operational support company in Medellín is seeking candidates for a role focused on supporting U.S.-based logistics environments. Responsibilities include coordinating shipments, documenting operational activities, and ensuring service quality. Ideal candidates should possess strong problem-solving abilities, organizational skills, and previous experience in customer service or logistics. Strong English communication skills are required. This position is vital for maintaining operational efficiency and client satisfaction.

Qualifications

• Minimum 6 months experience in customer service or logistics roles.
• Basic computer proficiency and ability to operate relevant systems.
• Ability to work in fast-paced, time-sensitive environments.

Responsibilities

• Support day-to-day logistics and transportation operations.
• Coordinate with internal teams, carriers, and clients.
• Monitor shipments and ensure operational continuity.
• Document all shipment activity and financial data.
• Identify and escalate operational discrepancies.

Skills

Customer service experience

Organizational skills

Multitasking abilities

Problem-solving skills

Strong English communication

Job description

A logistics and operational support company in Medellín is seeking candidates for a role focused on supporting U.S.-based logistics environments. Responsibilities include coordinating shipments, documenting operational activities, and ensuring service quality. Ideal candidates should possess strong problem-solving abilities, organizational skills, and previous experience in customer service or logistics. Strong English communication skills are required. This position is vital for maintaining operational efficiency and client satisfaction.