Live Casino Surveillance Controller — 24/7 Integrity Lead

Nordicrecruiters; Bogotá; Presencial; COP 30.000.000 - 60.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance

Visa support

Accommodation support

Descripción de la vacante

Nordicrecruiters in Bogotá seeks an experienced Surveillance Controller to monitor live broadcasts in a high-energy, regulated live casino studio. You will detect irregularities, investigate in real time, and generate detailed incident reports while coordinating with operations, compliance, and risk teams. This role includes shift planning and training to ensure round-the-clock vigilance across 100+ live tables.

Formación

• Proven experience in surveillance, security control, or a related field (preferably in iGaming or live broadcast).
• Strong attention to detail and ability to spot irregularities quickly.
• Excellent judgment, analytical ability, and decision-making skills.
• Organized and dependable, with experience managing 24/7 shift operations.
• Capable of producing clear, professional incident reports.
• Effective communicator who can collaborate with cross-functional teams.
• Flexible availability, including nights and weekends.

Responsabilidades

• Monitor live broadcast activity through CCTV, ensuring compliance with game rules and security protocols.
• Detect and investigate suspicious behaviors in real time, escalating issues when needed.
• Work closely with operations, compliance, and risk teams to manage and enforce live gaming policies.
• Generate detailed reports on incidents, trends, and risk assessments for leadership review.
• Develop and refine surveillance procedures and workflows to enhance efficiency and coverage.
• Support shift planning, team coordination, and training to maintain round-the-clock vigilance.

Conocimientos

Surveillance experience

Attention to detail

Judgment and analysis

Shift planning & operation management

Incident reporting

Cross-functional collaboration

Flexibility for nights and weekends

Descripción del empleo

Nordicrecruiters in Bogotá seeks an experienced Surveillance Controller to monitor live broadcasts in a high-energy, regulated live casino studio. You will detect irregularities, investigate in real time, and generate detailed incident reports while coordinating with operations, compliance, and risk teams. This role includes shift planning and training to ensure round-the-clock vigilance across 100+ live tables.