Live Studio Shift Lead – Gaming Operations

Nordicrecruiters; Bogotá; On-site; COP 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Relocation support

Growth opportunities

Dynamic live studio

Job summary

Nordicrecruiters is seeking an OCR Shift Supervisor for our Bogotá, Colombia live studio. The role requires leading a team of operators and presenters to ensure seamless, 24/7 live broadcast operations in a fast-paced environment.

You will monitor attendance, shifts, and handovers, while coaching staff and coordinating with production, operations, and tech teams to drive improvements and maintain high standards. Relocation support is provided for this exciting opportunity.

Qualifications

• Minimum 1 year of supervisory or shift-management experience in live entertainment or operations.
• English at C1 level with ability to perform in fast-paced live broadcasts.
• Excellent organizational skills and resilience to manage multiple shifts.
• Proficient with live production platforms and standard office tools.

Responsibilities

• Lead and schedule teams of operators and presenters to ensure smooth, 24/7 live broadcast operations.
• Monitor staff attendance, breaks, rotations, and shift handovers to maintain optimal staffing levels and performance.
• Foster positive relationships with internal and external stakeholders-team members, players, and clients.
• Enforce company standards, procedures, and game policies to ensure compliance and quality output.
• Conduct performance reviews, provide coaching and feedback, and support professional development of your team.
• Collaborate with production, ops, and technical teams to analyse performance data, identify improvements, and implement best practices.

Skills

Shift management

Team leadership

English (C1)

Live production platforms

Staff scheduling

Performance coaching

Tools

Office applications

Shift-tracking tools

Job description

Nordicrecruiters is seeking an OCR Shift Supervisor for our Bogotá, Colombia live studio. The role requires leading a team of operators and presenters to ensure seamless, 24/7 live broadcast operations in a fast-paced environment.

You will monitor attendance, shifts, and handovers, while coaching staff and coordinating with production, operations, and tech teams to drive improvements and maintain high standards. Relocation support is provided for this exciting opportunity.