Surveillance Controller Join Our Live Casino Studio In Bogotá, Colombia

Nordicrecruiters; Bogotá; On-site; COP 30,000,000 - 60,000,000; Full time

Benefits offered by this job

Relocation assistance

Visa support

Accommodation support

Job summary

Nordicrecruiters in Bogotá seeks an experienced Surveillance Controller to monitor live broadcasts in a high-energy, regulated live casino studio. You will detect irregularities, investigate in real time, and generate detailed incident reports while coordinating with operations, compliance, and risk teams. This role includes shift planning and training to ensure round-the-clock vigilance across 100+ live tables.

Qualifications

• Proven experience in surveillance, security control, or a related field (preferably in iGaming or live broadcast).
• Strong attention to detail and ability to spot irregularities quickly.
• Excellent judgment, analytical ability, and decision-making skills.
• Organized and dependable, with experience managing 24/7 shift operations.
• Capable of producing clear, professional incident reports.
• Effective communicator who can collaborate with cross-functional teams.
• Flexible availability, including nights and weekends.

Responsibilities

• Monitor live broadcast activity through CCTV, ensuring compliance with game rules and security protocols.
• Detect and investigate suspicious behaviors in real time, escalating issues when needed.
• Work closely with operations, compliance, and risk teams to manage and enforce live gaming policies.
• Generate detailed reports on incidents, trends, and risk assessments for leadership review.
• Develop and refine surveillance procedures and workflows to enhance efficiency and coverage.
• Support shift planning, team coordination, and training to maintain round-the-clock vigilance.

Skills

Surveillance experience

Attention to detail

Judgment and analysis

Shift planning & operation management

Incident reporting

Cross-functional collaboration

Flexibility for nights and weekends

Job description

Are you an experienced surveillance professional with a sharp eye and a passion for keeping live operations secure? Were seeking a Surveillance Controller to join our state-of-the-art live casino studio in Bogotá, Colombia, where youll play a crucial role in monitoring, reporting, and upholding integrity in a high-energy, regulated environment.

What You'll Do

• Monitor live broadcast activity through CCTV, ensuring compliance with game rules and security protocols
• Detect and investigate suspicious behaviors in real time, escalating issues when needed
• Work closely with operations, compliance, and risk teams to manage and enforce live gaming policies
• Generate detailed reports on incidents, trends, and risk assessments for leadership review
• Develop and refine surveillance procedures and workflows to enhance efficiency and coverage
• Support shift planning, team coordination, and training to maintain round-the-clock vigilance

Who You Are

• Proven experience in surveillance, security control, or a related field (preferably in iGaming or live broadcast)
• Strong attention to detail and ability to spot irregularities quickly
• Excellent judgment, analytical ability, and decision-making skills
• Organized and dependable, with experience managing 24/7 shift operations
• Capable of producing clear, professional incident reports
• Effective communicator who can collaborate with cross-functional teams
• Flexible availability, including nights and weekends

Why This Role Matters

Our Bogotá studio represents a major investment in the Latin American iGaming market backed by over US$ 15 million.
With more than 100 live tables and native Portuguese and Spanish-speaking dealers, this facility is designed to deliver premium, localized live casino experiences. As Surveillance Controller, you'll safeguard the integrity of these broadcasts and contribute directly to building a trusted, world-class live gaming operation.

What We Offer

• Competitive salary aligned with your experience
• Full relocation assistance to Bogotá including visa, flight, and accommodation support
• A critical role in a large-scale, internationally-backed live casino studio
• Ongoing professional development and the opportunity to grow with the business
• A collaborative, mission-driven team that values security, integrity, and excellence

Life in Bogotá

Living in Bogotá means being part of a forward-looking city thats rapidly becoming a hub for iGaming and entertainment. From its vibrant arts scene and diverse neighborhoods to nearby mountain escapes, Bogotá offers both excitement and balance. As the studio expands, you'll be working at the intersection of innovation, culture, and growth all while enjoying a high quality of life in Colombias bustling capital.