Case Manager - Personal Injury | Remote

Briefcase Legal Support, LLC; Medellín; Remote; COP 86,171,000 - 98,497,000; Full time

Benefits offered by this job

Monthly compensation: $2,426.00-$2,773

Quarterly bonuses

Paid time off

Paid holidays

Career growth & development

Results-oriented culture

Job summary

briefCASE Legal Support, LLC is seeking an experienced Case Manager to lead a team of Legal Assistants supporting a Texas-based personal injury law firm. The role focuses on directing case workflows, maintaining quality standards, and delivering client-focused legal support—remotely from outside the United States.

You will supervise, coach, and develop staff, oversee pre-litigation and litigation processes, track KPIs, and collaborate with US attorneys to ensure timely progress and high client

Qualifications

• At least five years of Legal Assistant or comparable legal support experience.
• Two to three years of supervisory or team management experience.
• Strong understanding of legal terminology, case management, and legal documentation.
• Demonstrated leadership, communication, organization, and problem-solving skills.
• Ability to manage competing priorities, meet deadlines, and maintain confidentiality.
• Proficiency with case management software and Microsoft Office applications.
• Experience supporting a U.S.-based personal injury law firm.
• Familiarity with pre-litigation and litigation workflows.
• Experience with Filevine.
• Experience tracking KPIs, coaching team members, and improving processes.

Responsibilities

• Supervise, mentor, and support Legal Assistants through training, coaching, and performance feedback.
• Monitor case progress, assign tasks according to workload and priorities, and review work for accuracy, completeness, and compliance with firm procedures.
• Oversee pre-litigation and litigation workflows, assist with case preparation, and help ensure matters progress toward key milestones and resolution.
• Track key performance indicators (KPIs), evaluate team performance, address performance concerns, and promote accountability.
• Coordinate with attorneys and team members to address case needs, resolve issues, and maintain high standards of client service.
• Identify workflow improvements, promote consistent procedures, and assist with resource planning and other departmental needs.

Skills

Leadership

Team Management

Case Management Software

MS Office

Communication

Organization

Confidentiality

Tools

Filevine

Case Management Software

Job description

Remote Case Manager - Personal Injury | briefCASE Legal Support

Lead a Team. Improve Case Outcomes. Make a Difference.

briefCASE Legal Support, LLC is seeking an experienced, organized, and proactive Case Manager to lead a team of Legal Assistants supporting DJC Law, PLLC, a growing Texas-based personal injury law firm.

This is a hands-on leadership opportunity for someone who can develop team members, oversee case workflows, maintain quality standards, and help deliver efficient, client-focused legal support.

Why Join briefCASE Legal Support?

• Make a meaningful impact: Help a team support clients navigating personal injury claims.
• Lead and develop others: Coach Legal Assistants and strengthen team performance.
• Take ownership: Oversee case workflows, priorities, quality, and results.
• Grow professionally: Expand your expertise while collaborating with U.S.-based legal professionals.
• Improve processes: Identify practical ways to increase efficiency, consistency, and accountability.

Key Responsibilities

Team Leadership & Development

• Supervise, mentor, and support Legal Assistants through training, coaching, and performance feedback.

Case Oversight & Quality Control

• Monitor case progress, assign tasks according to workload and priorities, and review work for accuracy, completeness, and compliance with firm procedures.

Personal Injury Case Support

• Oversee pre-litigation and litigation workflows, assist with case preparation, and help ensure matters progress toward key milestones and resolution.

Performance Management & KPIs

• Track key performance indicators (KPIs), evaluate team performance, address performance concerns, and promote accountability.

Attorney Collaboration & Client Service

• Coordinate with attorneys and team members to address case needs, resolve issues, and maintain high standards of client service.

Process Improvement & Administration

• Identify workflow improvements, promote consistent procedures, and assist with resource planning and other departmental needs.

• At least five years of Legal Assistant or comparable legal support experience.
• Two to three years of supervisory or team management experience.
• Strong understanding of legal terminology, case management, and legal documentation.
• Demonstrated leadership, communication, organization, and problem-solving skills.
• Ability to manage competing priorities, meet deadlines, and maintain confidentiality.
• Proficiency with case management software and Microsoft Office applications.

• Experience supporting a U.S.-based personal injury law firm.

• Familiarity with pre-litigation and litigation workflows.
• Experience with case management platforms such as Filevine.
• Experience tracking KPIs, coaching team members, and improving processes.

What We Offer

• Monthly Compensation: $2,426.00-$2,773.00 USD - Compensation based on relevant experience and qualifications.
• Quarterly Performance Bonuses - Additional earning opportunities based on performance and results.
• Paid Time Off - Time away to recharge and enjoy life outside of work.
• Paid Holidays - Paid time off for designated company holidays.
• Career Growth & Professional Development - Opportunities to build your skills, expand your expertise, and continue developing professionally.
• Results-Oriented Culture - A work environment that values initiative, reliability, accountability, and strong performance.

What Helps You Succeed

You are accountable, solutions-oriented, and comfortable balancing team leadership with day-to-day case oversight. You communicate clearly, take initiative, and understand how organization, quality, and timely follow-through contribute to effective case management and client service.

About briefCASE Legal Support

briefCASE Legal Support, LLC employs and engages non-attorney professionals who provide legal support services to DJC Law, PLLC. briefCASE is the employer or contracting organization; DJC Law is the law firm your team supports.

Work Arrangement

• Location: Remote; candidates must reside outside the United States.
• Engagement: Full-time independent contractor.
• Schedule: Must be available to work overlapping hours with the U.S.-based legal team.
• Practice Area: Texas-based personal injury law.