Lead Training & Curriculum Designer

Conduent; Colombia; Presencial; COP 6.000.000 - 9.000.000; Jornada completa

Descripción de la vacante

Conduent is hiring a training specialist to design, deliver, and continuously improve training programs for clients and internal teams. The role involves conducting classes, developing materials, and coordinating content with SMEs to ensure effective learning outcomes.

The position emphasizes training analytics, trainer development, and adherence to policies, with exposure to diverse products and client tools in a collaborative, fast-paced environment.

Formación

• Training delivery experience.
• Ability to lead and develop teams.
• Strong problem-solving skills.
• Experience with client tools and processes.

Responsabilidades

• Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills.
• Responsible for design and update of basic level training materials and courses based on client or internal needs.
• Organizes training content in a clear sequence for delivery.
• Works with subject matter experts to keep content current and effective.
• Reviews and prepares training resources and materials to deliver classes.
• Collects training feedback from participants.
• Conducts "train the trainers" sessions, as necessary.
• Analyzes, produces, and distributes training reports.
• Guides other trainers and assigns tasks.
• Performs other duties as assigned
• Complies with all policies and standards

Conocimientos

Training delivery

Team leadership

Problem solving

Descripción del empleo

Conduent is hiring a training specialist to design, deliver, and continuously improve training programs for clients and internal teams. The role involves conducting classes, developing materials, and coordinating content with SMEs to ensure effective learning outcomes.

The position emphasizes training analytics, trainer development, and adherence to policies, with exposure to diverse products and client tools in a collaborative, fast-paced environment.