Lead, Employee Listening & Insights

Biopharma Asia; Bogotá; Hybrid; COP 9,000,000 - 14,000,000; Full time

Job summary

Johnson & Johnson is seeking a Manager, Employee Listening in Bogotá, Colombia, or São Paulo, Brazil, to lead continuous, always-on employee listening programs. This role sits in HR Data & Intelligence, shaping insights through surveys, passive signals, and AI-enabled tools to inform strategy and leadership decisions.

You will design measures, manage programs end-to-end, and partner with global teams to deliver trusted, actionable insights while ensuring privacy and data governance.

Qualifications

• Bachelor’s degree in Psychology, Organizational Behavior, Human Resources, Social Sciences, Data Science, or a related field.
• 5 years of experience in employee listening, people analytics, or organizational research roles
• Deep technical experience in survey methodology, including item design, psychometrics, construct validation, and sampling.
• Strong statistical skills across quantitative and qualitative methods.
• Hands-on experience managing large, complex datasets.
• Advanced Excel; proficiency in R/Python; data visualization tools; survey platforms; HR systems data.
• Excellent communication skills; proven project management; attention to detail.
• Strong collaboration and ability to work with partners; independent problem solving.

Responsibilities

• Contribute to the design and execution of a continuous, experience-based, and always-on employee listening strategy.
• Design and deliver measurement frameworks aligned to organizational priorities.
• Execute employee listening programs from design through reporting, including methodology and content development.
• Drive end-to-end program coordination for employee listening initiatives.
• Build, test, and refine GenAI tools to scale insight delivery with responsible AI practices.
• Present listening insights to HR and business stakeholders; translate findings into actionable recommendations.
• Develop leader-facing materials to drive action and follow-through on feedback.

Skills

Qualtrics

R Analytics

R Programming

Survey Design

Education

Bachelor’s degree in related field

Tools

Qualtrics

Job description

Johnson & Johnson is seeking a Manager, Employee Listening in Bogotá, Colombia, or São Paulo, Brazil, to lead continuous, always-on employee listening programs. This role sits in HR Data & Intelligence, shaping insights through surveys, passive signals, and AI-enabled tools to inform strategy and leadership decisions.

You will design measures, manage programs end-to-end, and partner with global teams to deliver trusted, actionable insights while ensuring privacy and data governance.