LATAM Community Chat Ambassador — Engage & Moderate

Rush Street Interactive; Puerto Bogotá; Híbrido; COP 16 740 000 - 30 132 000; Tempo parcial

Resumo da oferta

Rush Street Interactive in Colombia is seeking a part-time Community Chat Ambassador to oversee LATAM community interactions, ensure compliance with chat rules, and promote engaging conversations among players.

You will spark discussions, resolve conflicts, assist players, analyze chat trends, and coordinate innovative promotions. This role offers hybrid work and the chance to influence how players experience BetRivers and RushBet platforms.

Qualificações

• Excellent communication skills and empathy for players.
• Solid knowledge of Community Chat rules.
• Ability to assess situations quickly and make informed decisions.

Responsabilidades

• Monitor chat and enforce community rules.
• Remind members of guidelines.
• Encourage positive participation with questions.
• Resolve conflicts impartially and constructively.
• Assist members with questions or support.
• Analyze chat activity to identify trends.
• Report issues to administrators.
• Gather and share player feedback.
• Promote marketing campaigns and features.
• Process rewards from Community Chat activities.

Conhecimentos

Communication

Empathy

Product knowledge

Decision making

Multitasking

Creativity

Flexibility

Descrição da oferta de emprego

Rush Street Interactive in Colombia is seeking a part-time Community Chat Ambassador to oversee LATAM community interactions, ensure compliance with chat rules, and promote engaging conversations among players.

You will spark discussions, resolve conflicts, assist players, analyze chat trends, and coordinate innovative promotions. This role offers hybrid work and the chance to influence how players experience BetRivers and RushBet platforms.