Klaviyo Email Specialist Flexible Hours Retention Campaigns

Right Hook Digital; Colombia; Remote; COP 207,039,000 - 302,596,000; Full time

Benefits offered by this job

Flexible working hours

Pod-based support

Ongoing training & reviews

Career progression

Exposure to diverse DTC brands

Collaborative culture

Job summary

Right Hook Digital is seeking a Klaviyo Email Specialist to act as the execution engine inside our retention pod, working with a Retention Strategist to turn lifecycle strategies into campaigns and flows. You’ll brief designers and copywriters, manage the calendar, and ensure every email is on-brand and error-free.

This role focuses on hands-on execution—building campaigns, configuring Klaviyo for new clients, and delivering flawless communications across email and SMS.

Qualifications

• Minimum 2 years of hands-on Klaviyo experience.
• Agency experience or managing multiple clients.
• Strong attention to detail; catch errors before go-live.
• Clear written and verbal communication with clients.
• Strong project management; ClickUp experience is a plus.
• SMS experience (Klaviyo or Postscript) is a plus.
• Strong Excel or Google Sheets skills.

Responsibilities

• Build, schedule, and deploy email and SMS campaigns and flows in Klaviyo across US DTC brands.
• Set up and configure Klaviyo accounts for new clients.
• Own the campaign calendar and flag risks early to avoid slips.
• Write briefs for designers and copywriters; manage design from brief to approval.
• Pull and compile monthly performance reports across email and SMS accounts.
• Communicate with clients on approvals, feedback, and performance updates.
• Collaborate with Retention Strategist and pod on client deliverables.
• Maintain a strong design eye to ensure on-brand emails.

Skills

Attention to detail

Written & verbal communication

Project management

Client management

Campaign planning

Tools

Klaviyo

Postscript

ClickUp

Excel

Google Sheets

Job description

Right Hook Digital is seeking a Klaviyo Email Specialist to act as the execution engine inside our retention pod, working with a Retention Strategist to turn lifecycle strategies into campaigns and flows. You’ll brief designers and copywriters, manage the calendar, and ensure every email is on-brand and error-free.

This role focuses on hands-on execution—building campaigns, configuring Klaviyo for new clients, and delivering flawless communications across email and SMS.