KITCHEN SUPERVISOR

Family Entertainment Group LLC; Colombia; On-site; COP 36,000,000 - 48,000,000; Full time

Job summary

Family Entertainment Group LLC is seeking a Kitchen Supervisor to oversee the day-to-day culinary operations, ensuring high-quality food, guest satisfaction, and efficient kitchen performance.

You will lead and develop the kitchen team, maintain food safety and sanitation standards, manage labor and food costs, and support the restaurant’s success while upholding company standards.

Qualifications

• High school diploma or equivalent is required.
• Two or more years of leadership experience in a high-volume restaurant, hospitality, or food service environment.
• Strong leadership, communication, organizational, and problem-solving skills.
• Knowledge of food safety, sanitation, and kitchen operations.
• Ability to motivate and develop team members while maintaining high service standards.
• ServSafe®, HACCP, or other food safety certification preferred.
• Bilingual skills are a plus.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Supervise daily kitchen operations, ensuring food quality, consistency, presentation, and timely execution.
• Lead, train, coach, and develop kitchen staff while fostering a positive and team-oriented work environment.
• Assist with scheduling, staffing, performance management, and employee development.
• Monitor food, labor, and operating costs while supporting sales and profitability goals.
• Maintain compliance with all food safety, sanitation, health department, and company standards.
• Ensure the kitchen is clean, organized, safe, and operating efficiently at all times.
• Deliver an exceptional guest experience by maintaining high food quality and resolving issues promptly.
• Participate in recruiting, onboarding, and retaining kitchen team members.
• Perform other duties as assigned by the Kitchen Manager or company leadership.

Skills

Leadership

Team Development

Communication

Problem Solving

Food Safety

Bilingual

Scheduling

Education

High School Diploma

Job description

Description

About Us

Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S

Position Summary

The Kitchen Supervisor oversees the day-to-day culinary operations to ensure high-quality food, exceptional guest service, and efficient kitchen performance. This role leads and develops the kitchen team, maintains food safety and sanitation standards, manages labor and food costs, and supports the overall success of the restaurant while upholding Family Entertainment Group's operational and service standards.

Key Responsibilities

• Supervise daily kitchen operations, ensuring food quality, consistency, presentation, and timely execution.


• Lead, train, coach, and develop kitchen staff while fostering a positive and team-oriented work environment.


• Assist with scheduling, staffing, performance management, and employee development.


• Monitor food, labor, and operating costs while supporting sales and profitability goals.


• Maintain compliance with all food safety, sanitation, health department, and company standards.


• Ensure the kitchen is clean, organized, safe, and operating efficiently at all times.


• Deliver an exceptional guest experience by maintaining high food quality and resolving issues promptly.


• Participate in recruiting, onboarding, and retaining kitchen team members.


• Perform other duties as assigned by the Kitchen Manager or company leadership.

Requirements

Qualifications

• High school diploma or equivalent required.


• Two or more years of leadership experience in a high-volume restaurant, hospitality, or food service environment.


• Strong leadership, communication, organizational, and problem-solving skills.


• Knowledge of food safety, sanitation, and kitchen operations.


• Ability to motivate and develop team members while maintaining high service standards.


• ServSafe®, HACCP, or other food safety certification preferred.


• Bilingual skills are a plus.


• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Family Entertainment Group is an equal opportunity employer.