Junior People Services Generalist — HR Ops & ServiceNow

Sanofi; Colombia; Hybrid; COP 111,756,817 - 149,009,089; Full time

Benefits offered by this job

Flexible working policies

Private medical care

Life and health insurance

Gender-neutral paid parental leave

Job summary

A leading healthcare company in Bogotá, Colombia, is seeking a People Services Generalist Junior to support HR operations. The ideal candidate will have over 2 years of experience in HR, proficiency in HRIS like Workday, and Office Automation tools. Key responsibilities include facilitating employee support and managing service requests. This position offers flexible work policies, private medical care, and a commitment to diversity and inclusion.

Qualifications

• Minimum 2+ years of HR operations experience.
• Proven experience with HRIS systems.
• Proven experience with Office Automation Tools.

Responsibilities

• Provide cross‑sectional support to employees and managers.
• Handle queries through ticket tools providing timely responses.
• Develop and maintain standard operating procedures.
• Support testing of new functionalities in ServiceNow.

Skills

Project management

Strategic thinking

Problem-solving

Change management

Process improvement

Cross-cultural communication

Customer service excellence

Stakeholder management

Tools

Workday

ServiceNow

Office 365

PowerBI

Power Automate

Job description

A leading healthcare company in Bogotá, Colombia, is seeking a People Services Generalist Junior to support HR operations. The ideal candidate will have over 2 years of experience in HR, proficiency in HRIS like Workday, and Office Automation tools. Key responsibilities include facilitating employee support and managing service requests. This position offers flexible work policies, private medical care, and a commitment to diversity and inclusion.