HR Operations Lead: Workday & ServiceNow Expert

Omnicom; Bogotá, Distrito Capital; On-site; COP 213,606,750 - 284,809,000; Full time

Benefits offered by this job

Birthday Leave

Preferential training rates

Discounts on gym and vehicle purchases

Job summary

Omnicom is seeking an HR Operations Lead in Bogotá, Colombia. This role involves leading Tier 1 and Tier 2 HR Specialist teams, ensuring operational excellence and compliance. Key responsibilities include managing KPIs, overseeing Workday transactions, and driving improvements across HR operations. Applicants should have strong experience in HR Operations and at least 2–3 years of leadership experience. Proficiency in Workday and advanced English is required, alongside a commitment to customer satisfaction and continuous improvement.

Qualifications

• Strong experience in HR Operations / Shared Services.
• Minimum of 2–3 years leading operational teams.
• Strong customer focus and continuous improvement mindset.

Responsibilities

• Lead and coordinate HR Specialist teams.
• Manage operational KPIs and performance metrics.
• Drive process improvements in HR Operations.

Skills

HR Operations

Team leadership

KPI management

Customer focus

Workday

Advanced English

Strong communication

Tools

ServiceNow

Job description

Omnicom is seeking an HR Operations Lead in Bogotá, Colombia. This role involves leading Tier 1 and Tier 2 HR Specialist teams, ensuring operational excellence and compliance. Key responsibilities include managing KPIs, overseeing Workday transactions, and driving improvements across HR operations. Applicants should have strong experience in HR Operations and at least 2–3 years of leadership experience. Proficiency in Workday and advanced English is required, alongside a commitment to customer satisfaction and continuous improvement.