IT Infrastructure Compliance Specialist

Empresa confidencial; Bogotá; Hybrid; COP 268,945,000 - 379,687,000; Full time

Job summary

Infotree Global Solutions is seeking an experienced IT Infrastructure Compliance Specialist to join our Bogota team on a Hybrid work model. You will drive the administration, monitoring, and continuous improvement of our IT Infrastructure Compliance Management Program.

This role requires hands-on experience with GAMP-based validation in GxP environments, risk management, CAPA, audits, and cross-functional collaboration with IT, QA, Security, Risk, and Legal teams.

Qualifications

• Experience in IT infrastructure, information security, quality/risk management.
• Experience supporting GxP-regulated environments.
• Strong root cause analysis and CAPA/risk register management.

Responsibilities

• Administer and improve IT Infrastructure compliance program.
• Coordinate infrastructure qualification and validation for GAMP deliverables.
• Identify, assess, monitor compliance risks, manage Risk Register.
• Coordinate investigations, root cause analysis, and CAPA plans.
• Develop IT policies, procedures, and ITIL-aligned knowledgebase.
• Support audits/inspections from internal to regulatory.
• Act as liaison between Infrastructure Operations, InfoSec, QA, Risk, and Legal teams.

Skills

Root cause analysis

Risk management

CAPA management

Stakeholder communication

IT governance

Education

Bachelor's degree in IT, cybersecurity or related field

Tools

GAMP-based validation

ITIL framework

Job description

Hiring: IT Infrastructure Compliance Specialist in Bogota!

Infotree Global Solutions is actively seeking an experienced IT Infrastructure Compliance Specialist to join our team in Bogota, Colombia under a Hybrid work model.

In this critical individual contributor role, you will drive the administration, monitoring, and continuous improvement of our IT Infrastructure Compliance Management Program. You will be the linchpin for compliance activities, risk management, audits, and GAMP-based validation across our global operations.

Key Responsibilities:

• Administer the IT Infrastructure compliance program, ensuring alignment with regulatory, contractual, privacy, and corporate quality requirements.
• Coordinate infrastructure qualification and validation activities for systems supporting GxP-regulated environments, including GAMP-based deliverables.
• Identify, assess, and monitor compliance-related risks, managing the IT Risk Register and tracking remediation plans.
• Coordinate compliance investigations, root cause analysis, and Corrective and Preventive Action (CAPA) plans.
• Develop and maintain controlled IT policies, procedures, and ITSM knowledgebase content to ensure accuracy and ITIL alignment.
• Support internal, external, customer, and regulatory audits/inspections.
• Serve as a cross-functional liaison between Infrastructure Operations, Information Security, QA, Risk Management, and Legal teams.

Required Qualifications:

• Education: Bachelor's degree in IT, Cybersecurity, Business Administration, Quality/Risk Management, or a related field.
• Experience: Minimum 5 years of experience in IT Infrastructure, Information Security, Quality Assurance, Regulatory Compliance, or Risk Management.
• Industry Knowledge: Proven experience supporting GxP-regulated environments (healthcare, pharmaceutical, life sciences).
• Technical Skills: Strong understanding of GAMP-based validation methodologies, computerized system validation, and ITIL-based service management.
• Analytical Skills: Advanced root cause analysis capabilities and experience managing CAPA and risk registers.
• Language: Fluent English proficiency (both verbal and written) is mandatory to communicate effectively with global stakeholders.

Preferred (but not required):

• Knowledge of cloud compliance (Microsoft Azure, M365).
• Professional certifications (ITIL 4, CISA, CISM, CRISC, ISO 27001, GAMP 5, etc.).

Role Details:

• Location: Bogota, Colombia.
• Work Mode: Hybrid.