IT Director BPO Industry

Importante empresa del sector; Bogotá ciudad; Presencial; COP 100.440.000 - 156.240.000; Jornada completa

Descripción de la vacante

Importante empresa del sector in Bogotá seeks an IT Director to lead and execute the organization’s technology strategy, aligning information systems with business goals and ensuring operational excellence in a dynamic BPO environment.

Responsibilities include overseeing infrastructure, cybersecurity, cloud services, BI, and digital transformation, while managing budgets, vendors, and strategic projects to drive innovation and scalable growth.

Formación

• Bachelor's Degree in Systems Engineering, Computer Science, Information Technology, or a related field.
• English proficiency at a B1 level or higher.
• Minimum 5 years of experience in leadership positions such as IT Director, Technology Director, Head of IT, or IT Manager.

Responsabilidades

• Define, implement, and oversee the company's IT strategy and roadmap.
• Ensure technology solutions effectively support and optimize business processes.
• Lead initiatives related to infrastructure, cybersecurity, cloud services, business intelligence, and digital transformation.
• Establish and monitor IT governance, performance metrics, and service standards.
• Manage technology budgets, vendors, and strategic projects.
• Drive innovation, scalability, and continuous improvement across the technology function.

Conocimientos

Leadership

Strategic thinking

Stakeholder management

Educación

Bachelor's Degree in Systems Engineering, Computer Science, Information Technology, or related

Descripción del empleo

IT Director BPO IndustryWe are seeking an experienced IT Director to lead and execute the organizations technology strategy, ensuring the alignment of information systems with business objectives and operational excellence within a dynamic BPO environment.Key ResponsibilitiesDefine, implement, and oversee the companys IT strategy and roadmap.Ensure technology solutions effectively support and optimize business processes.Lead initiatives related to infrastructure, cybersecurity, cloud services, business intelligence, and digital transformation.Establish and monitor IT governance, performance metrics, and service standards.Manage technology budgets, vendors, and strategic projects.Drive innovation, scalability, and continuous improvement across the technology function.QualificationsBachelors Degree in Systems Engineering, Computer Science, Information Technology, or a related field.English proficiency at a B1 level or higher.Minimum 5 years of experience in equivalent leadership positions such as IT Director, Technology Director, Head of IT, or IT Manager.Preferred ExperienceProven track record leading enterprise technology operations, infrastructure, cybersecurity, cloud environments, and information systems.Experience within the BPO, Customer Experience, Shared Services, or Contact Center industry is highly valued.Strong strategic, leadership, and stakeholder management skills.If you are a results-driven technology leader with a passion for aligning technology with business growth and operational excellence, we invite you to apply.

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