Inside Sales Representative

Emapta Global; Bogotá; On-site; COP 24,000,000 - 40,000,000; Full time

Benefits offered by this job

Laptop provided

20 vacation days

Career development

Client exposure

Upskilling program

Job summary

Emapta Latam is seeking an Inside Sales Representative to engage US prospects through persuasive outreach, handle objections, and qualify leads. You will work in a dynamic, globally focused team with structured growth, ongoing training, and exposure to international clients.

The role requires at least 2 years in sales or customer engagement, English fluency, and strong communication and negotiation skills. The position offers benefits including a 5-day work week, 20 vacation days, and laptop

Qualifications

• At least 2 years of relevant professional experience, preferably in sales, customer engagement, or a related field.
• Fluency in English, with excellent verbal communication skills.
• Strong objection-handling and negotiation skills, with the ability to navigate challenging customer conversations.
• Strong work ethic, results-driven mindset, and commitment to achieving sales targets.
• Ability to communicate product value propositions clearly and persuasively to prospective customers.
• Strong written communication skills for preparing accurate, clear, and informative call notes.
• Self-motivation, initiative, and ability to work independently.
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Conduct outbound calls to prospective clients, overcome objections, and transfer qualified prospects to licensed insurance agents.
• Handle inbound calls, identify the purpose of each inquiry, and transfer callers to the appropriate queue.
• Build rapport and establish positive relationships with prospective and existing customers over the phone.
• Manage the sales process effectively through organized call notes and timely follow-up tasks; collect, verify, and document customer information accurately and consistently.
• Communicate product value propositions clearly and persuasively to prospective customers.
• Meet established sales targets for call volume, qualified transfers, conversions, and quality standards.

Skills

Outbound calls

Negotiation

English fluency

Communication skills

Objection handling

Self-motivation

Job description

Connect American Homeowners With Smarter Insurance Protection

Create valuable connections between customers and the insurance protection they need. Join Emapta as an Inside Sales Representative and engage US prospects through persuasive outreach, thoughtful objection management, and accurate lead qualification. Help strengthen customer acquisition while enjoying international client exposure, structured professional growth, continuous training, and the top 1% talent experience that defines Emapta's global careers.

Job Overview

• Employment Type: Indefinite-term type contract
• 5 days work week
• 20 vacation days in total
• Fully-customized Emapta laptop and peripherals
• Direct exposure to our clients
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

The Qualifications We Seek

• At least 2 years of relevant professional experience, preferably in sales, customer engagement, or a related field
• Fluency in English, with excellent verbal communication skills
• Strong objection-handling and negotiation skills, with the ability to navigate challenging customer conversations
• Strong work ethic, results-driven mindset, and commitment to achieving sales targets
• Ability to communicate product value propositions clearly and persuasively to prospective customers
• Strong written communication skills for preparing accurate, clear, and informative call notes
• Self-motivation, initiative, and ability to work independently
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment

Your Daily Tasks

• Conduct outbound calls to prospective clients, overcome objections, and transfer qualified prospects to licensed insurance agents
• Handle inbound calls, identify the purpose of each inquiry, and transfer callers to the appropriate queue
• Build rapport and establish positive relationships with prospective and existing customers over the phone
• Manage the sales process effectively through organized call notes and timely follow-up tasksCollect, verify, and document customer information accurately and consistently
• Communicate product value propositions clearly and persuasively to prospective customers
• Meet established sales targets for call volume, qualified transfers, conversions, and quality standards

About the Client

Our client is a US-based insurance technology company revolutionizing how Americans purchase home and auto insurance. They operate an independent digital marketplace that connects consumers with competitive coverage from over 60 highly rated insurance carriers. Through innovative technology, licensed insurance advisors, and strategic partnerships with mortgage lenders, banks, and financial institutions, they simplify insurance comparisons, policy purchases, and renewals. Their customer-focused solutions streamline insurance distribution, improve accessibility, and help homeowners secure affordable, personalized protection while making confident financial decisions nationwide.

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,200 clients worldwide and a team of more than 13,000 talented professionals, Emapta continues to set new standards in the industry.