Infant & Specialized Nutrition LATAM Account Growth Manager

DSM-Firmenich AG; Bogotá; On-site; COP 191,528,000 - 287,292,000; Full time

Benefits offered by this job

Dynamic work environment

Inclusive multicultural team

Recognition and rewards

Customer-first approach

Sustainable impact

Company values

Job summary

dsm-firmenich is seeking an Account Manager ISN LATAM to manage and grow infant and specialized nutrition accounts across Colombia, Peru and Chile. You will work with regional and global teams to identify opportunities, build strategic account plans, and deliver value to customers.

The role requires 5–8 years in sales or account management in nutrition or life sciences, strong relationship skills, and readiness to travel within LATAM.

Qualifications

• Bachelor's degree in Business, Nutrition, Life Sciences or related field.
• 5-8 years of sales, business development or account management experience within nutrition, health, food ingredients, life sciences or related B2B industries.
• Proven track record of successfully managing customer relationships and delivering commercial growth.
• Strong commercial acumen with the ability to identify opportunities, develop business cases and negotiate effectively.
• Experience working within international and matrix organizations.
• Strong relationship-building, influencing and stakeholder management skills.
• Ability to develop account plans and translate them into measurable business outcomes.
• Strong analytical, problem-solving and project management capabilities.
• Knowledge of infant nutrition, clinical nutrition, medical nutrition, functional ingredients or related markets is preferred.
• Understanding of the LATAM nutrition and health market landscape, particularly within the Andean region, is an advantage.
• Experience with CRM systems and commercial reporting tools.
• Excellent communication and presentation skills in English and Spanish; Portuguese is an advantage.
• Willingness to travel across the Andean region and broader LATAM region as required.

Responsibilities

• Manage and grow a portfolio of ISN customer accounts across the Andean region, with a primary focus on Colombia, Peru and Chile.
• Build and maintain strong customer relationships with local, regional and multinational customers, including local business with Global Key Accounts.
• Develop and execute customer account plans aligned with business priorities, customer needs and growth objectives.
• Identify new business opportunities and collaborate with Growth Platform teams, Technical Sales, Innovation, Regulatory and Marketing teams to successfully commercialize solutions.
• Drive sales growth by promoting the full ISN portfolio and identifying opportunities for cross-selling and value creation.
• Deliver annual sales, volume and profitability targets for assigned accounts and contribute to broader ISN business objectives.
• Support the implementation of regional and global customer strategies in coordination with Global Key Account teams where applicable.
• Lead commercial discussions, pricing activities and contract implementation in alignment with company guidelines and commercial strategy.
• Develop a deep understanding of customer strategies, market dynamics, industry trends and competitive activity to identify growth opportunities and mitigate risks.
• Maintain accurate opportunity pipelines, forecasts, customer projects and customer interactions within CRM systems.
• Partner closely with Customer Care, Supply Chain, Quality, Regulatory and other internal teams to ensure an excellent customer experience and timely resolution of customer issues.
• Represent dsm-firmenich at customer meetings, industry events, trade shows and other relevant external engagements.
• Provide regular business updates, market intelligence and account performance reporting to internal stakeholders.
• Collaborate effectively across a matrix organization to ensure seamless execution of customer projects and business priorities.

Skills

Account management

Sales experience

Relationship building

Presentation skills

CRM systems

English

Spanish

Travel willingness

Analytical thinking

Problem solving

Education

Bachelor's degree in Business, Nutrition, Life Sciences, or related

Tools

CRM software

Market analysis tools

Job description

dsm-firmenich is seeking an Account Manager ISN LATAM to manage and grow infant and specialized nutrition accounts across Colombia, Peru and Chile. You will work with regional and global teams to identify opportunities, build strategic account plans, and deliver value to customers.

The role requires 5–8 years in sales or account management in nutrition or life sciences, strong relationship skills, and readiness to travel within LATAM.