HR Shared Services Specialist: Benefits & Operations

Medtronic; Bogotá ciudad; Hybrid; COP 66,960,000 - 100,440,000; Full time

Job summary

Medtronic Bogota is seeking an Associate HR Shared Services Specialist to provide centralized HR administration across programs with a focus on benefits and HR operations. The role partners with payroll, finance and HR teams to ensure accurate processing and timely support for employees and managers.

The position requires 1 year of HR program administration, HR policies, and HRIS experience, plus fluent English, data analysis and process improvement skills.

Qualifications

• 1 year of experience in HR Program Administration.
• 1 year of experience in HR Policies.
• 1 year of experience in Human Resources Information Systems.
• Fluent English level

Responsibilities

• Provide centralized HR administration and operational support across a variety of HR programs and processes, with a primary focus on employee benefits, and HR Operations.
• Administer and support employee benefits programs and recurring operational processes, ensuring accurate and timely execution in accordance with established policies, procedures, and local requirements.
• Process and validate benefits and HR-related transactions, employee reimbursements, allowances, and other inputs that may impact employee payments and experience.
• Serve as a point of support for employees and managers, providing guidance and resolving inquiries by applying established processes, policies, and service standards.
• Coordinate with internal HR teams, payroll, finance, and other cross-functional stakeholders to ensure effective end-to-end execution of assigned processes and timely resolution of operational issues.
• Partner with external vendors, where applicable, to support benefits administration, exchange required information, resolve issues, and follow up on service delivery.
• Monitor assigned cases, transactions, and recurring activities against established timelines and service levels, proactively identifying items requiring follow-up or escalation.
• Support benefits implementations, system enhancements, process transitions, and other regional initiatives, including requirements gathering, validations, testing, documentation, and operational readiness activities.
• Support compensation-related operational activities and escalation cases in coordination with the appropriate teams.
• Perform operational controls and validations to help ensure process accuracy, data integrity, and compliance with established policies and requirements.
• Support audit activities by preparing, reviewing, and validating required documentation and process information.
• Participate in continuous improvement and standardization initiatives, including process simplification, workflow optimization, automation, self-service, and system improvements.
• Develop and maintain process documentation, work instructions, and other operational materials to support process consistency and knowledge continuity.]
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• hybrid
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• HR Shared Services Specialist in Bogota: market range COP 6,000,000–9,000,000 monthly gross.
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• estimated_medium":7500000,
• estimated_high":9000000,
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• monthly
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• hiring_department_name":"HR Shared Services"} } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } }9} } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } }
• anticipated end

Skills

Data Analysis

Fluent English

Knowledge Management

Problem Solving

Detail Oriented

Cross-Functional Collaboration

Customer Service

Process Improvement

Job description

Medtronic Bogota is seeking an Associate HR Shared Services Specialist to provide centralized HR administration across programs with a focus on benefits and HR operations. The role partners with payroll, finance and HR teams to ensure accurate processing and timely support for employees and managers.

The position requires 1 year of HR program administration, HR policies, and HRIS experience, plus fluent English, data analysis and process improvement skills.