HR Operations & Benefits Specialist

Medtronic; Bogotá; On-site; COP 42,000,000 - 65,000,000; Full time

Job summary

Medtronic is seeking an Associate HR Shared Services Specialist to deliver centralized HR administration and support across benefits, HR operations, and related programs. The role partners with payroll, finance, and HR teams to ensure accurate processing and timely service delivery.

The ideal candidate has at least 1 year of HR program administration, HR policies, and HRIS experience, with strong data analysis, problem-solving, and communication skills, in English.

Qualifications

• 1 year of experience in HR Program Administration.
• 1 year of experience in HR Policies.
• 1 year of experience in Human Resources Information Systems.
• Data Analysis.
• Fluent English level.
• Knowledge Management.
• Problem Solving.
• Detail Oriented.
• Cross-Functional Collaboration.
• Customer Service.
• Process Improvement.

Responsibilities

• Provide centralized HR administration and operational support across HR programs and processes, focusing on employee benefits and HR Operations.
• Administer and support employee benefits programs and recurring operational processes, ensuring accuracy and policy compliance.
• Process and validate benefits and HR-related transactions, reimbursements, allowances, and other inputs affecting payroll and experience.
• Serve as a primary contact for employees and managers, guiding and resolving inquiries.
• Coordinate with payroll, finance, and cross-functional teams to ensure end-to-end execution and issue resolution.
• Collaborate with external vendors to support benefits administration and information exchange.
• Monitor cases and activities against timelines and service levels, escalating as needed.
• Support benefits implementations, system enhancements, and process transitions with testing and documentation.
• Assist with compensation-related activities and escalation handling as required.
• Perform controls and validations to ensure data integrity and policy compliance.
• Support audit activities and prepare required documentation.
• Contribute to process improvement, standardization, and automation initiatives.
• Create and maintain process documentation and work instructions.

Skills

HR Program Administration

HR Policies

HR Information Systems

Data Analysis

Fluent English

Knowledge Management

Problem Solving

Detail Oriented

Cross-Functional Collaboration

Customer Service

Process Improvement

Job description

Medtronic is seeking an Associate HR Shared Services Specialist to deliver centralized HR administration and support across benefits, HR operations, and related programs. The role partners with payroll, finance, and HR teams to ensure accurate processing and timely service delivery.

The ideal candidate has at least 1 year of HR program administration, HR policies, and HRIS experience, with strong data analysis, problem-solving, and communication skills, in English.