HR Generalist

TaskUs Colombia SAS; Perímetro Urbano Barranquilla; Presencial; COP 27.900.000 - 50.220.000; Jornada completa

Descripción de la vacante

TaskUs Colombia SAS is hiring an HR Generalist to support the Barranquilla office. You will develop HR solutions, onboard new hires with a focus on a positive experience, and drive employee engagement across teams.

Requirements include a bachelor’s degree in HR or related field, 2+ years in HR, experience with HRIS, and strong English skills. The role emphasizes data-driven reporting and compliance with local laws.

Formación

• Bachelor's degree in HR or related field.
• 2+ years of HR experience; call center/BPO experience is a plus.
• Strong multitasking, attention to detail, and communication skills.
• Fluent English required.

Responsabilidades

• Develop HR solutions by collecting and analyzing information and recommending actions.
• Improve manager and employee performance by identifying problems and evaluating solutions.
• Oversee special projects, set timelines, coordinate with parties.
• Ensure all new hires are onboarded with a high-quality experience.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Ensure compliance with local legislation and advise on actions.

Conocimientos

HR experience

Excellent communication

English proficiency

Educación

Bachelor's degree in Human Resources or related field

Herramientas

HRIS systems

Payroll & Benefits software

Descripción del empleo

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Responsibilities and Duties:

Develop human resources solutions by collecting and analyzing information and recommending courses of action. Improves manager and employee performance and experience by identifying problems and evaluating potential solutions. Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions. Prepares reports by collecting, analyzing, and summarizing data and trends. Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions. Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience. Ambassador Project RC -2 Review and file new hire paperwork in collaboration with our payroll and legal vendor. Administer our Employee Satisfaction Survey. Focus Groups Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.

Work Location / Work Schedule / Travel:

Office Based in Barranquilla. Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.

Education / Certifications:

Bachelor’s degree in Human Resources OR equivalent work experience.

Required Qualifications:

Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience. 2+ years of direct experience; hourly population and/or call center experience highly preferred. Strong ability to multitask, extremely detail-oriented, great communication skills and a TaskUs attitude. Background in the BPO industry will be considered as a plus. Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus. Great level of English.

DEI:

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step.