HR Coordinator – HR Operations & Employee Experience

Lean Solutions Group; Bogotá; On-site; COP 24,000,000 - 42,000,000; Full time

Job summary

Lean Solutions Group is seeking a customer-oriented HR Coordinator in Bogotá to support administrative and operational HR programs across the employee lifecycle.

You will handle onboarding and offboarding, HRIS data entry, employee inquiries, documentation, and engagement initiatives, ensuring data integrity and a positive experience for staff.

Proficiency with Microsoft Office and strong communication skills are essential, with 1–3 years in HR or related roles preferred.

Qualifications

• 1–3 years of experience in HR or administrative support.
• Bachelor's degree in HR, Business Admin, or related field.
• Proficient in Excel, Word, and Outlook.
• Strong communication and organizational skills.

Responsibilities

• Handle employee inquiries via HR inbox and route to appropriate team.
• Support onboarding, offboarding, and lifecycle activities.
• Maintain accurate employee information, docs, and templates.
• Assist with HRIS data entry, reporting, and record maintenance.
• Support HR meetings, events, and employee communications.
• Contribute to employee engagement, wellness, and workplace culture initiatives.
• Update HR repositories to keep information accurate and accessible.
• Provide general administrative support for HR programs.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office

HRIS (Dayforce)

Job description

We are looking for a customer-oriented and detail-focused HR Coordinator to provide administrative and operational support across HR programs and employee lifecycle activities. This role supports onboarding and offboarding processes, HRIS data management, employee inquiries, documentation, and employee engagement initiatives. The ideal candidate has a positive attitude, strong communication skills, and a genuine interest in creating a seamless employee experience.

Key Responsibilities

HR Operations & Employee Support

• Manage and respond to employee inquiries received through the HR inbox, ensuring timely and professional communication.
• Route employee requests to the appropriate HR team members for follow-up and resolution.
• Support onboarding and offboarding administration and other employee lifecycle activities.
• Maintain accurate employee information, HR documentation, templates, and shared resources.
• Assist with HRIS data entry, updates, reporting, and record maintenance.
• Support HR meetings, events, workshops, orientation programs, and employee communications.
• Assist with employee engagement, recognition, wellness, and workplace culture initiatives.
• Update HR resources and shared content repositories to ensure information remains accurate and accessible.
• Help maintain consistent HR processes, data accuracy, and a positive employee experience.
• Provide general administrative support for HR programs and initiatives.

Requirements

• 1–3 years of experience in Human Resources, administration, employee support, or a related field.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Customer-oriented mindset, positive attitude, and willingness to support employees and HR teams.
• Ability to manage multiple priorities, meet deadlines, and handle confidential information professionally.

Preferred Qualifications

• Experience with onboarding, offboarding, or employee lifecycle coordination.
• Familiarity with HRIS platforms, preferably Dayforce.
• Exposure to HR reporting, workforce analytics, or employee engagement initiatives.
• SHRM-CP certification or progress toward certification.