Hospitality/Hotel Sales Representative

primeworks; Medellín; Presencial; COP 166.700.000 - 250.050.000; Jornada completa

Descripción de la vacante

primeworks in collaboration with a U.S. hospitality client is seeking a sales professional with hotel sales experience to build relationships with hotels, promote services, and ensure outstanding customer support.

The ideal candidate holds a Bachelor degree and has proven hospitality sales and customer service experience, with fluent English and strong communication abilities. This role requires managing multiple priorities in a fast-paced environment and collaborating with internal teams to

Formación

• Bachelor degree required.
• Hospitality or hotel-related sales experience preferred.
• Customer support or service experience required.
• Fluent English, both spoken and written.
• Strong communication, interpersonal and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM.
• Experience with hotels, resorts, travel companies, or hospitality service providers.
• Sales-oriented mindset with a passion for delivering exceptional customer experiences.

Responsabilidades

• Develop and maintain relationships with clients hosting events at hotels.
• Promote and sell hospitality-related products and services.
• Provide outstanding customer support by addressing inquiries and resolving issues.
• Coordinate with internal teams to deliver seamless service and meet client expectations.
• Maintain accurate customer records and follow up on sales opportunities.
• Identify opportunities to improve the customer experience and increase client retention.

Conocimientos

Customer support

Sales

Communication

Interpersonal skills

Problem solving

Educación

Bachelor degree

Herramientas

CRM

Microsoft Office

Descripción del empleo

We are seeking a highly motivated and customer-focused sales professional with experience in the hospitality industry to work with our client who owns several Hilton, Marriott, and Sheraton properties in the United States. The ideal candidate has a strong background in hotel sales, exceptional customer support skills, and excellent English communication skills.

We only want the best and if you are looking to work with a fast-growing and stable American company, then this position is for you.

Role and Responsibilities

• Develop and maintain relationships with clients who are looking to host events at hotels.
• Promote and sell hospitality-related products and services.
• Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Coordinate with internal teams to deliver seamless service and meet client expectations.
• Maintain accurate customer records and follow up on sales opportunities.
• Identify opportunities to improve the customer experience and increase client retention.

• Bachelor degree
• Previous experience in hospitality or hotel-related sales is required.
• Proven experience in customer support or customer service.
• Fluent English (spoken and written).
• Strong communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM
• Experience working with hotels, resorts, travel companies, or hospitality service providers.
• Sales-oriented mindset with a passion for delivering exceptional customer experiences.