Educational Consultant

Hospitality Academy; Colombia; Presencial; COP 24.000.000 - 42.000.000; Jornada completa

Descripción de la vacante

Hospitality Academy is seeking an Educational Consultant to guide prospective students to suitable programs and courses in hospitality, acting as an admissions recruiter with expert career guidance.

You will manage daily admin tasks, analyze KPIs to improve sales, and support students and team members. The role requires leadership, exceptional communication in English, and a passion for hospitality education.

Formación

• 1+ years of experience in Sales and/or Business Development or similar positions - preferably management experience
• Ability to inspire your team to achieve increasingly better results
• Fluent level of English
• Great command of MS Office applications
• Excellent interpersonal and communication skills
• Being a real Team Leader and Hospitalian at heart
• Able to work under pressure and within tight deadlines
• Sales-oriented profile, competitive and resilient character
• Passionate about hospitality

Responsabilidades

• Represent Hospitality Academy professionally and promote our brand and values diligently
• Research/develop and execute strategic partnerships in different markets and grow the brand of Hospitality Academy
• Offer guidance on the various programs & courses at Hospitality Academy
• Mock Interview preparations and CV promotions
• Host virtual events and presentations for all kinds of audiences
• Analyze prospective markets and assist in developing recruitment strategies
• Responsible for tracking students and ensuring payments are received on a weekly basis
• Utilize HubSpot and CRM to track & process students efficiently
• Actively manage a pipeline of prospective students from inquiry through enrollment
• Conduct outreach via phone, email, virtual meetings, and in-person consultations to convert leads into enrolled students
• Deliver presentations about programs, admissions requirements, and career outcomes in hospitality
• Collaborate with marketing to develop lead generation and conversion campaigns
• Maintain CRM records and generate weekly enrollment reports
• Serve as a primary point of contact for enrolled students, ensuring a smooth onboarding process
• Monitor student engagement, academic progress, and satisfaction to identify at-risk individuals
• Develop and execute personalized retention plans and interventions
• Coordinate with academic advisors, faculty, and support services to resolve student issues
• Organize student engagement activities that enhance community and foster loyalty to the university

Conocimientos

1+ years Sales/BD experience

Team leadership

Fluent English

MS Office

Interpersonal communication

Under pressure

Sales mindset

Hospitality passion

Herramientas

HubSpot CRM

CRM

MS Office

Descripción del empleo

Are you eloquent in your articulation and confident in both written and verbal communication? Are you a true hospitalian with extensive knowledge of the hospitality industry and a thorough understanding of the various hotel operations? Are you passionate about international relations, connecting cultures, and helping others? Are you passionate about education and have the drive to improve the academic offerings in hospitality? Then this position is exactly what you are looking for!

As our Educational Consultant for Hospitality Academy, you will be the main point of contact for our potential students and are responsible to guide them to the most suitable and beneficial programs and courses. You will be acting as an admissions recruiter, providing students with expert advice on which career development opportunities they should seize in order to achieve their professional goals. You will be actively providing world-class education in a lot more accessible platform.

Handle daily administrative tasks and take initiative in supporting students as well as other team members through all possible challenges they might be facing. Adaptability is essential and problem-solving is a daily activity as you will be putting out figurative fires whenever they occur. Organize your time efficiently and set personal deadlines to achieve your targets. Handle our sales software and continuously analyze & monitor your KPIs to ultimately improve your sales numbers and achieve increasingly more success.

The ideal candidate will be responsible for driving student enrollment through targeted sales strategies while fostering long-term student engagement and satisfaction to improve retention rates. This role plays a critical part in helping prospective and current students achieve their academic and career goals in the hospitality industry.

Requirements

• 1+ years of experience in Sales and/or Business Development or similar positions - preferably management experience
• Ability to inspire your team to achieve increasingly better results
• Fluent level of English,
• Great command of MS Office applications
• Excellent interpersonal and communication skills
• Being a real Team Leader and Hospitalian at heart
• Able to work under pressure and within tight deadlines
• Sales-oriented profile, competitive and resilient character
• Passionate about hospitality

Responsibilities

General

• Represent Hospitality Academy in a professional manner and promote our brand and values diligently
• Research/ develop and execute strategic partnerships in different markets and grow the brand of Hospitality Academy
• Offer guidance on the various exciting programs & courses at Hospitality Academy
• Mock Interview preparations and CVs promotions
• Host Virtual Events and presentations for all kinds of audiences
• Analyze prospective markets and assist in developing recruitment strategies
• Responsible for tracking students and ensuring payments are received on a weekly basis
• Utilize HubSpot and CRM to track & process students efficiently

Sales and Enrollment

• Actively manage a pipeline of prospective students from inquiry through enrollment.
• Conduct outreach via phone, email, virtual meetings, and in-person consultations to convert leads into enrolled students.
• Deliver compelling presentations about university programs, admissions requirements, and career outcomes in hospitality.
• Collaborate with marketing to develop and implement effective lead generation and conversion campaigns.
• Maintain CRM records and generate weekly enrollment reports.

Student Retention and Success

• Serve as a primary point of contact for enrolled students, ensuring a smooth onboarding process.
• Monitor student engagement, academic progress, and satisfaction to identify at-risk individuals.
• Develop and execute personalized retention plans and interventions.
• Coordinate with academic advisors, faculty, and support services to resolve student issues.
• Organize student engagement activities that enhance community and foster loyalty to the university.