AI-Driven Sales Coordinator for Hospitality Growth

Gold Media Tech LLC; Bogotá; Presencial; COP 124.301.000 - 201.989.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tech stack access to PMS/CRM/AI tools

Structured onboarding and ramp time

Weekly AI training sessions

Transparent bonus structure

Descripción de la vacante

Gold Media Tech LLC is seeking a Sales Coordinator to own qualified inquiries from first contact to booking and to drive revenue across US-based guests. You will conduct consultative sales by phone, email, and website, while recommending the right property and handling objections to close with confidence.

The role emphasizes upsells, strategic add-ons, and maintaining a crisp HubSpot pipeline. You will build corporate partnerships and travel agency relationships, focusing on high-value

Formación

• 2+ years in a sales, reservations, or revenue-focused role.
• Proven track record of converting inquiries into bookings.
• Advanced English written and spoken communication.
• Hands-on experience with a CRM (HubSpot preferred) and pipeline hygiene.

Responsabilidades

• Own every qualified inquiry from first contact to booking.
• Conduct consultative phone, email, and website sales — recommending the right property, handling objections, and closing with confidence.
• Maximize booking value by offering upsells, upgrades, early check-in and late checkout packages, and experience add-ons before confirmation.
• Maintain a clean and actionable HubSpot pipeline: lead scoring, lifecycle stages, deal hygiene, and pipeline reporting.
• Review and train the AI knowledge base, identify automation opportunities, and continuously improve response quality and speed.
• Build B2B revenue streams through corporate partnerships, relocation accounts, travel agency relationships, and local business outreach.
• Manage VIP and high-value inquiries, pricing negotiations, and complex commercial escalations with a revenue-first mindset.
• Analyze lost leads, track buying objections, and share commercial insights with Marketing, Operations, and Customer Experience to sharpen the go-to-market approach.

Conocimientos

Inbound leads

CRM experience

English proficiency

Negotiation

Herramientas

HubSpot

Descripción del empleo

Gold Media Tech LLC is seeking a Sales Coordinator to own qualified inquiries from first contact to booking and to drive revenue across US-based guests. You will conduct consultative sales by phone, email, and website, while recommending the right property and handling objections to close with confidence.

The role emphasizes upsells, strategic add-ons, and maintaining a crisp HubSpot pipeline. You will build corporate partnerships and travel agency relationships, focusing on high-value