High-Impact Home Care Staffing Coordinator & Case Manager

SnappyCX, Inc.; Colombia; À distance; COP 24 000 000 - 42 000 000; Plein temps

Avantages offerts par ce poste

Long-term contract with a single dedicated client

Résumé du poste

A leading BPO company is seeking a Staffing Coordinator in Colombia. This role involves managing daily open cases and ensuring shifts are fully staffed with suitable aides. Candidates should have experience in staffing, prefer healthcare settings, and possess strong communication skills. Working in a high-volume environment, you'll coordinate caregiver assignments, maintain schedules, and ensure adherence to operational protocols. A dedicated workspace, backup power, and the ability to code-switch accents are essential. A long-term contract with a single client is offered.

Qualifications

• Proven experience in staffing, preferably in healthcare or home care.
• Strong communication skills and ability to manage a high volume of calls.
• Ability to work efficiently under strict deadlines.

Responsabilités

• Identify caregiver availability and staff new cases efficiently.
• Communicate with caregivers and assign them to cases.
• Update systems with caregiver availability and case details.

Connaissances

staffing, scheduling, or coordination

high-volume, fast-paced environment

phone, texting, and written communication skills

time-management and prioritization

attention to detail

solution-oriented under pressure

Outils

HHA exchange scheduling/staffing software

Description du poste

A leading BPO company is seeking a Staffing Coordinator in Colombia. This role involves managing daily open cases and ensuring shifts are fully staffed with suitable aides. Candidates should have experience in staffing, prefer healthcare settings, and possess strong communication skills. Working in a high-volume environment, you'll coordinate caregiver assignments, maintain schedules, and ensure adherence to operational protocols. A dedicated workspace, backup power, and the ability to code-switch accents are essential. A long-term contract with a single client is offered.